Door supervisor Wigan

ACTIVE SECURITY SOLUTIONS; Wigan; On-site; GBP 18,000 - 24,000; Full time

Job summary

GuardPass Limited is seeking a professional Door Supervisor to help ensure the safety of staff and customers at client venues across the United Kingdom. You will be responsible for screening visitors, managing entry, and maintaining a calm, confident presence in all situations.

The role requires a valid SIA Door Supervisor licence, excellent communication and customer service skills, and the ability to work as part of a team while handling emergency situations with composure.

Qualifications

• A valid SIA licence - Door Supervisor Licence.
• Excellent communication and customer service skills.
• Team player with reliability and confidence.
• Ability to tackle emergencies.
• Remain calm and professional in stressful situations.

Responsibilities

• Be stationed at entrance screening visitors.
• Ensure the visitor is not under 18 and not in possession of dangerous substances or weapons.
• Control entry and exit routes.
• Manage customers to maintain a safe environment within the venue.
• Crowd control.
• Supervise customer arrivals.
• Carry out ID checks.
• Screening and searching for individuals.

Skills

SIA Door Supervisor Licence

Customer service focus

Teamwork

Job description

Job Purpose

The primary role of a Door Supervisor is to ensure the safety and security of the venue's clients and employees.

Job Overview

As a Door Supervisor, you will ensure the safety of staff and customers, as well as protect assets within the clients' business and provide excellent customer service.

Main Duties and Responsibilities

• You will be stationed at the building's entrance, screening visitors for suitability.
• Ensure the visitor is not under the age of 18 or in possession of any dangerous substances or things, such as drugs or weapons
• Controlling entry and exit route
• Customer management to maintain a safe environment within the venue
• Crowd control
• Supervising customer arrivals
• Carrying out ID checks
• Screening and searching for individuals

Requirements

• A valid SIA licence - Door Supervisor Licence
• Have excellent communication skills and be customer service focused
• Be able to work as part of a team
• Be reliable and confident
• Ability to tackle emergency situations
• Ability to remain calm and professional in stressful situations