Experienced Door Supervisors - Liverpool

ACTIVE SECURITY; Chester; On-site; GBP 12,000 - 18,000; Full time

Job summary

GuardPass Limited in the United Kingdom is seeking a vigilant Door Supervisor to ensure the safety of clients and staff at a venue. You will manage access, screen entrants, and respond quickly to incidents while delivering professional customer service.

The role requires calm under pressure, clear communication, and the ability to work as part of a team to protect people and property during busy events and late hours.

Qualifications

• Valid SIA Door Supervisor licence.
• Excellent communication and customer service.
• Team player with reliability and confidence.
• Able to tackle emergency situations.
• Remain calm and professional in stressful situations.

Responsibilities

• Stationed at entrance, screening visitors for suitability.
• Ensure visitors are over 18 and not in possession of dangerous substances or items.
• Control entry and exit routes.
• Manage customers to maintain a safe environment within the venue.
• Crowd control.
• Supervise customer arrivals.
• Carry out ID checks.
• Screen and search individuals.

Skills

Communication

Customer service

Teamwork

Reliable

Emergency response

Calm under pressure

Job description

Job Purpose

The primary role of a Door Supervisor is to ensure the safety and security of the venue's clients and employees.

Job Overview

As a Door Supervisor, you will ensure the safety of staff and customers, as well as protect assets within the clients' business and provide excellent customer service.

Main Duties and Responsibilities

• You will be stationed at the building's entrance, screening visitors for suitability.
• Ensure the visitor is not under the age of 18 or in possession of any dangerous substances or things, such as drugs or weapons
• Controlling entry and exit route
• Customer management to maintain a safe environment within the venue
• Crowd control
• Supervising customer arrivals
• Carrying out ID checks
• Screening and searching for individuals

Requirements

• A valid SIA licence - Door Supervisor Licence
• Have excellent communication skills and be customer service focused
• Be able to work as part of a team
• Be reliable and confident
• Ability to tackle emergency situations
• Ability to remain calm and professional in stressful situations