Domestic violence & Mental health

Brook Street; Newport; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Full training provided

No direct domestic abuse experience"

Ongoing learning and development

Clear career progression pathways

Leadership training for progression

Supportive team environment

Job summary

Qualifications

• Experience with vulnerable adults, young people, or individuals needing additional support.
• Passion for helping others and building positive relationships.
• Strong communication and listening skills.
• Caring, empathetic, and non-judgemental approach.
• Good organisation and attention to detail.
• Willingness to learn and develop in domestic abuse and mental health services.

Responsibilities

• Provide emotional and practical support to individuals affected by domestic abuse and mental health challenges.
• Manage a caseload of service users and maintain regular contact.
• Complete support plans, risk assessments, and case notes.
• Keep accurate and professional records of all support provided.
• Work with external agencies and professionals to achieve positive outcomes.
• Empower people to build confidence, independence and resilience.

Skills

Empathy

Communication skills

Organisational skills

Caseload management

Non-judgemental approach

Job description

Domestic Violence & Mental Health Support Worker

South Wales
Full-Time & Fixed-Term Contracts Available
Full UK Driving Licence Essential
Unfortunately, we are unable to offer sponsorship for this position.

We're looking for caring, motivated, and compassionate individuals to join our team as a Domestic Violence & Mental Health Support Worker.

Previous experience in domestic abuse services is not essential. What matters most is your passion for supporting people, your ability to build positive relationships, and your experience working with vulnerable people, young people, or individuals who may need additional support.

The Role

• Provide emotional and practical support to individuals affected by domestic abuse and mental health challenges.
• Manage a caseload of service users and maintain regular contact.
• Complete support plans, risk assessments, and case notes.
• Keep accurate and professional records of all support provided.
• Work alongside external agencies and professionals to achieve positive outcomes.
• Empower people to build confidence, independence, and resilience.

What We're Looking For

• Experience working with vulnerable adults, young people, or individuals with additional support needs.
• A genuine passion for helping others.
• Strong communication and listening skills.
• A caring, empathetic, and non-judgemental approach.
• Good organisational skills and attention to detail.
• Willingness to learn and develop within the domestic abuse and mental health sector.

What We Offer

• Full training provided.
• No direct domestic abuse experience required.
• Ongoing learning and development opportunities.
• Clear career progression pathways within domestic abuse and mental health services.
• Management and leadership training for those looking to progress their career.
• A supportive team environment where your work genuinely changes lives.

If you're someone who cares about people, wants a meaningful career, and is committed to supporting those facing difficult circumstances, we'd love to hear from you.