Domestic Supervisor

WWL; Wigan; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Pension & Life Assurance

Annual leave 27–33 days

Training & eLearning

Health & wellbeing

Career progression

NHS discounts

Long service awards

Job summary

WWL is recruiting a Domestic Supervisor to lead the Domestic Services team at Royal Albert Edward Hospital in Wigan. The successful candidate will supervise daily cleaning operations, coordinate staff rotas, and ensure compliance with national standards, delivering a high level of patient care.

The role is full-time (37.5 hours per week) with a flexible approach to hours, including potential on-call requirements.

Qualifications

• C.I.L.B City and Guilds N.V.Q Level 1&2 or equivalent qualification.
• Experience supervising domestic services.
• Knowledge of infection control, health & safety.
• Ability to work unsociable hours and cover shifts.

Responsibilities

• Allocate & organise day-to-day work tasks and activities, adjust staff rotas for unplanned absences.
• Security of buildings and monitoring cleaning standards.
• Monitoring performance according to work schedules and standards.
• Training & assessment of staff in the use of cleaning equipment and COSHH.

Skills

Supervisory experience

Education

C.I.L.B City and Guilds N.V.Q Level 1&2

Tools

Teams/Outlook/Excel

Job description

Main area Estates and Facilties Grade NHS AfC: Band 3 Contract Permanent Hours

• Full time
• Flexible working

37.5 hours per week (Monday to Friday (06.00 - 14.00)) Job ref 302-26-8195252E-A

Site Royal Albert Edward Infirmary, Wigan Lane, Wigan, WN1 2NN Town Wigan Salary £25,760 - £27,476 per annum, pro rata Salary period Yearly Closing 03/11/2026 23:59

People at the Heart. One Team. Your Career at WWL.

Job overview

Wrightington, Wigan and Leigh NHS Foundation Trust are currently recruiting for aDomestic Supervisor role within our Domestic team at Royal Albert Edward Hospital.

The post will be working 37.5 hours per week , Monday to Friday (06.00 - 14.00)

The post holder should have a flexible approach to working hours and be able to cover a variety of shift patterns as the service requires.

Please be advised, applications are scored against the person specification, detailed in the job advert.

Candidates with highest scores will be invited to the interviews.

Please read the person specification and in your application (Supporting information section) please describe how do you meet these criteria for the role.

Please note this vacancy may close before the advertised closing date if a sufficient number of suitable applications are received.

PLEASE NOTE THIS ROLE IS NOT ELIGIBLE FOR SPONSORSHIP.

Main duties of the job

The successful candidate will be responsible for the daily supervision of the Domestic Services, completing all supervisory duties.

• To work as part of a supervisory team.
• To provide support to our domestic team.
• Organise staff annual leave.
• Be prepared to offer any training support needed.
• To continue to help everyone to maintain government standards.

Working for our organisation

Good basic salary plus an attractive package of benefits which include:

• Excellent Pension & Life Assurance Package (over 20% employer contribution)
• Excellent annual leave entitlements 27 to 33 days per annum dependent upon service.
• Paid occupational maternity, paternity, and adoption leave dependent upon service.
• Training opportunities and eLearning resources.
• Health and wellbeing support.
• Career Progression opportunities within Estates & Facilities and the NHS.
• NHS Discount schemes to access hundreds of discounts and savings from everything to High Street Stores to restaurants, family holidays and more.
• Long Service Awards.

Choose Well – Choose WWL

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement and living our values.

• People at the Heart
• Listen and Involve
• Kind and Respectful

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs.

At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

Detailed job description and main responsibilities

• Allocate & organise day-to-day work tasks and activities, adjust staff rotas for unplanned absences and release of staff for training.
• Security of buildings.
• Monitoring of performance of duties as laid down in work schedules
• Performance of duties in accordance with approved methods, frequencies and standards.
• Training & assessment of staff in the use of equipment machinery, COSHH and cleaning materials as directed.
• Allocation of cleaning materials and equipment.
• Make spot checks on wards and Departments to check on cleaning standards.
• Monitor the compliance of the uniform policy.
• Attend relevant training courses as directed.
• Completion of Datix reporting system.
• Adopt a flexible approach when undertaking duties as part of a team, including colleagues and other staff, working towards the highest possible standards of patient care.
• Hospital site key holder, key allocation of, user of alarm systems
• Audit cleaning standards to National Standards and Quality assurance procedures on wards and Departments, take corrective action when necessary.
• Liaises with wards, departments and accommodation.
• Handles complaints and takes preliminary action to resolve.
• Take action as necessary on reported accidents at work and defects with machinery and buildings. Carry out initial investigations into accidents at work.
• Implement policies and make recommendations to improve or change work practices for own area.
• Assist with Interview & selection of staff in compliance with the HR Recruitment policy.
• Training & assessing in conjunction with the Domestic Services Training protocols.

Person specification

Additional

• Able to work unsociable hours.
• Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
• Flexibility to provide cover for colleagues.
• The ability to work flexibly in accordance with service needs.

Knowledge

• Full knowledge of domestic cleaning protocols
• Knowledge of hygiene, health & safety, COSHH regulations
• Knowledge of staff supervision
• Understanding of rota management and annual leave
• Knowledge of the Hospital site and departments within it
• Knowledge of Trust policies

Skills

• Safe operation and use of a variety of cleaning equipment
• To be able to use IT packages including Teams, Outlook, Excel and Word

Experience

• Fully trained to National Cleaning Standards
• Conversant with protocols in relation to infection control
• Previous supervisory experience
• Bioquell Q10 – HPV

Qualifications

• C.I.L.B City and Guilds N.V.Q Level 1&2 or equivalent qualification
• Ability to demonstrate supervisory experience in a Domestic or equivalent role.
• Health & Safety qualification Team Leader/Supervisory qualification or equivalent

The Trust reserves the right to close adverts earlier than the stated closing date if there is a high volume of applications.

We endeavour to inform all applicants of the outcome of their application by email or SMS text message.

On-Call

Please note that some roles may require participation in an on-call rota, particularly those that are operational in nature.

WWL is part of the Greater Manchester Continuous Service Commitment. We recognise continuous or ‘unbroken’ service from any Greater Manchester Local Authority, NHS organisation, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or the Greater Manchester Combined Authority. This ensures access to our service-related benefits.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Address Buckingham Row
Brick Kiln Lane
Wigan
WN1 1XX
Telephone [phone]