(**) Domestic Services Supervisor

Transformation Unit; Chelmsford; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

Mid and South Essex NHS Foundation Trust in Chelmsford is seeking a motivated Domestic Services Supervisor to join the team.

You will oversee cleaning services, participate in audits, manage a 7-day rota, and ensure high standards of hygiene and patient experience across wards and areas.

Qualifications

• Demonstrable previous cleaning experience.
• English and Maths GCSEs level 4 or equivalent.
• NVQ level 3 in cleaning or equivalent experience.
• Intermediate numeracy, literacy, and IT skills (handheld PDA).

Responsibilities

• Ensure cleaning duties and frequencies follow NSC standards.
• Areas, wards and departments prepared for audits on request.
• Participate in daily joint cleaning audits and quality monitoring.
• Manage 7-day week management rota as scheduled.
• Understand SLAs between Estates & Facilities and wards to ensure service delivery.

Skills

Communication

Team leadership

Analytical skills

Delegation

Education

English GCSEs

Maths GCSEs

NVQ Level 3 in cleaning

Tools

Handheld PDA

Job description

Employer Mid and South Essex NHS Foundation Trust Employer type NHS Site Broomfield Town Chelmsford Salary £25,760 Per Annum (Pro Rata for Part Time) Salary period Yearly Closing 22/10/2026 23:59

(**) Domestic Services Supervisor

Band 3

Mid and South Essex NHS Foundation Trust is the onlyacute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.

Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.

We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.

Job overview

We are looking for a motivated individual with excellent communication, interpersonal and organisational skills who is dedicated to working as part of our friendly team.

We take pride in nurturing a supportive environment in which to work while ensuring we deliver a high quality service.

To participate and control all aspects of the Domestic Departments Service Level Agreements and support the total domestic operational service delivery model by ensuring that works are carried out by domestic staffs to their job specifications. you will be required to monitor quality services are being provided at all times whilst promoting good business relationships between Management and Staff and supporting the patient experience.

Working within the MSE Domestic Services Team, you will have access to the best in class training in this field which will enable you to develop your skillset.

If successful, you will become part of a hardworking, determined and forward thinking team, supporting in driving efficiencies across the trust within Domestic Services to ensure the best patient experience is provided at all times.

Main duties of the job

Ensuring that cleaning duties and frequencies are carried out based on the 50 elements as specified by the National Specification for Cleanliness Standards (NSC).

Ensuring that their areas, wards and departments are ready to be audited at any time

Participating in daily joint cleaning audits, ensuring all quality monitoring is conducted in line with Trust policy and ensuring rectification plans are completed in a timely manner.

Participating in a 7 day week management rota as scheduled and approved by management

Understanding of Domestic Service Level Agreements between the Estates & Facilities Business unit, wards, departments and satellite buildings to ensure services are delivered accordingly and in a cost effective manner.

Managing a diverse team and resolving any team related issues.

Responsible in ensuring that all staff maintain a clean and safe environment for all patients, visitors and staff members

Working for our organisation

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Detailed job description and main responsibilities

Please see the attached Job Description for a comprehensive breakdown of duties of the role.

Please be aware that we reserve the right to close the vacancy early should a high number of applications be received.

Unfortunately, Visa Sponsorship is not available for this role.

Qualifications

• Demonstrable previous cleaning experience
• English and Maths GCSE’s level 4 or equivalent level of education
• NVQ level 3 in cleaning or equivalent experience
• Intermediate numeracy, literacy, and IT skills (i.e. handheld PDA).

Skills

• Good communication and analytical skills. Able to work effectively within a team environment
• Able to lead groups of people
• Ability to deputise for domestic management at various meetings
• Trained to British Institute of Cleaning Science

Please be aware as per the new Immigration guidelines we cannot sponsor candidates with a salary (full time or pro Rata) under the current minimum threshold.

Please note, the selection processes at Mid and South Essex NHS Foundation Trust are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of AI in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.