Domestic Assistant

Northampton General Hospital; Northampton; Vor Ort; GBP 24.000 - 28.000; Vollzeit

Benefits dieser Stelle

Flexible working

Zusammenfassung

Northampton General Hospital is seeking a Domestic Services worker to maintain a clean, hygienic environment across wards and facilities. You will follow the Cleaning Plan and National Standards, contributing to patient safety and comfort.

Roles include communicating with staff and patients, adhering to safety and COSHH procedures, handling waste, and using cleaning equipment. Flexible hours available; permanent appointment with a supportive team.

Qualifikationen

• Experience in cleaning and cleaning procedures.
• Understanding Health & Safety and Infection Control.
• Good literacy and numeracy skills.

Aufgaben

• Clean all areas to Trust standards and health & safety rules.
• Follow method statements and COSHH procedures.
• Maintain hygiene, handle waste and use equipment safely.
• Support other areas as required by line manager.

Kenntnisse

Literacy

Customer care

Verbal English

Multi-tasking

Ausbildung

NVQ Level 1/2

GCSE English/Maths

Apprenticeship in cleaning

Tools

Buffer

Burnisher

Jobbeschreibung

Main area Domestic Services Grade Band 2 Contract Permanent Hours

• Full time
• Part time
• Flexible working

37.5 hours per week (Mon-Fri & Sat-Sun part time) Job ref 265-8259168-COR

Site University Hospitals of Northamptonshire Town Northampton Salary £25,272 Per annum / pro rota Salary period Yearly Closing 26/10/2026 23:59 Interview date 04/11/2026

Job overview

To assist in creating a clean and hygienic environment at all times, whilst providing a professional and quality service to all users.

To meet the Trust's Cleaning Plan by adhering to the cleaning frequencies and schedules, as set out by the National Standards of Cleanliness.

Full time and part hours available

Main duties of the job

To create, contribute and maintain a professional and effective working relationship with patients, clients, visitors & other staff members.

To communicate with other staff, patients and visitors in a courteous manner ensuring that any instructions to maintain their safety are understood.

To have full regard to the security of the premises and the environment at all times.

Diligently follow all laid down procedures in relation to key disciplines and personal safety.

Monitor and maintain the cleanliness of the environment by the removal and disposal of waste & refuse, ensuring the correct use of bags and labelling procedures.

Working for our organisation

University Hospitals of Northamptonshire (UHN) brings together Kettering General Hospital NHS Foundation Trust and Northampton General Hospital NHS Trust. As a group, we are committed to improving services for our communities through collaboration, modernising care delivery and striving for excellence. Working together enables us to share expertise, strengthen services and create greater opportunities, and there may be a requirement to work across sites depending on service needs.

Our Excellence Values are Compassion, Accountability, Respect, Integrity and Courage.

UHN welcomes applications from all backgrounds and is committed to an inclusive working environment. We are proud signatories of the Armed Forces Covenant and hold the Gold Award under the Employer Recognition Scheme. Candidates who identify as members of the Armed Forces community and meet the essential criteria will be guaranteed an interview.

Detailed job description and main responsibilities

To create, contribute and maintain a professional and effective working relationship with patients, clients, visitors & other staff members.

To communicate with other staff, patients and visitors in a courteous manner ensuring that any instructions to maintain their safety are understood.

To have full regard to the security of the premises and the environment at all times.

Diligently follow all laid down procedures in relation to key disciplines and personal safety.

Monitor and maintain the cleanliness of the environment by the removal and disposal of waste & refuse, ensuring the correct use of bags and labelling procedures.

Ensure bags are safe disposed of into the correct waste bins in the correct designated areas.

To undertake each cleaning task in accordance with the method statements of the department training.

To clean all sanitary, clinical and floor areas and removing dust, dirt and debris to the required Trust standard ensuring adherence to our Health & Safety procedures and policies.

Monitor and maintain the hygiene and sterility of areas with the specific aim of preventing cross infection in a potentially hazardous environment, in line with Infection Control procedures and guidelines.

To adhere to the Trust's colour coded system with equipment and consumables. i.e. cloths, mops and equipment.

All of the domestic staffs are required to undertake special cleans on request i.e. Isolation Cleaning.

Provide flexibility, assistance and support to other areas of work as and when required and instructed by your line manager or supervisor.

The Line Manager may allocate any other work or duties commensurate with the post.

All duties will be carried out in accordance with the departmental Health & Safety policy and COSHH regulations. These are to be adhered to at all times in line with Trust procedures.

To report accidents and near misses in accordance with Trust procedures.

To safely use all the domestics machinery and equipment i.e. Buffer, Burnisher and all of the floor maintainer electric machinery.

Clean, adjust and maintain non-hazardous and potentially hazardous hand tools and equipment.

To check machinery/equipment before use, reporting any faults or defects. Any defective machinery should be taken out of service and clearly labelled 'Out of order'

To contribute to the development of the Domestic Service by putting forward suggestions for improvement.

Person specification

Skills

• Basic and Good literacy and numeracy skills.
• Excellent customer care skills.
• Ability to retain information and learning
• Ability to read and understand written instructions
• Has the physical ability to effectively perform the frequent duties of the post i.e. handle heavy waste, using heavy machinery, ability to stand or walk continuously.
• Ability to communicate using good verbal and written English i.e. fill in stock request form, annual leave requests, report any issue to the Supervisory Team
• Able to identify potential hazards in the workplace and the confidence to act upon these effectively
• Ability to work under own initiative to achieve set targets
• Ability to organise and prioritise own workload/tasks
• Ability to multi task effectively and move from one task to another rapidly when priorities change
• Ability to remain calm under pressure or challenging situations
• Ability to assist in and demonstrating duties and operating procedures to new members or staff
• Ability to undertake the full range of tasks once trained

Knowledge and Experience

• To have experience of cleaning.
• Awareness of Health & Safety and Infection Control.
• Understanding Confidentiality and security.
• Knowledge of cleaning products. i.e. COSHH.
• Use electronic resources to input and save information. i.e. annual leave, timesheets.
• Experience in a similar role or service industry.
• Experience working as part of a team.
• Knowledge of using heavy duty cleaning machinery i.e. Buffer, Burnish.

Educations, Training and Qualifications

• NVQ Level 1 or 2 or Apprenticeship.
• NVQ, Apprenticeship or equivalent in cleaning and support services.
• GCSE or equivalent in English or Maths.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Rosalind Ingall Job title Domestic, Linen and Accommodation Manager Email address [e-mail] Telephone number 01604 545110 Additional information

Domestic Services Office on 01604 545079 for more information