Domestic Services Supervisor

MPA Recruitment; Newry; On-site; GBP 18,000 - 32,000; Part time

Job summary

MPA Recruitment seeks an enthusiastic Domestic Services Supervisor to lead a team delivering top-notch domestic services across healthcare facilities. You will help prioritise workloads, support staff and ensure safe, efficient operations to enhance patient experience.

Essential criteria include two years in customer or patient service, ability to supervise, strong communication, and willingness to train, with a UK driving licence. Evening and weekend shifts are required.

Qualifications

• Minimum two years’ experience in a customer or patient service role within healthcare or hospitality.
• Ability to organise workloads and prioritise duties.
• Ability to supervise a team of staff.
• Willingness to undertake relevant training.
• Full UK driving licence or access to a car.

Responsibilities

• Support delivery of a high-quality domestic service across healthcare facilities.
• Prioritise workloads, support staff and ensure safe, effective operations.
• Contribute to a positive patient experience through service excellence.

Skills

Customer service experience

Workload organisation

Effective communication

Team supervision

Health and Safety COSHH knowledge

Driving licence

Flexibility to work evenings/weekends

Independent working

Education

Level 2 Award in Food Safety in Catering

Tools

Microsoft Office

Job description

Help us maintain a clean, safe and welcoming environment for patients, visitors and staff.

We are looking for an enthusiastic Domestic Services Supervisor to support the delivery of a high-quality domestic service across our healthcare facilities. You will help ensure workloads are prioritised, staff are supported and services operate safely and effectively, contributing to a positive patient experience.

What We’re Looking For

Essential criteria

• A minimum of two years’ experience in a customer or patient service role within healthcare or the hospitality industry.
• Ability to organise workloads, prioritise duties and use initiative.
• Ability to accept responsibility, remain calm in challenging situations and work effectively independently and as part of a team.
• Effective communication, literacy and numeracy skills.
• Ability to supervise a team of staff.
• Knowledge of Health and Safety at Work, including COSHH regulations.
• Willingness to undertake appropriate training, including the Level 2 Award in Food Safety in Catering.
• Flexibility to work evenings and weekends as part of a rota.
• A full UK-valid driving licence and access to a car upon appointment.

The driving requirement will be waived for applicants whose disability prohibits driving, provided they have access to Trust-approved transport that enables them to perform the duties of the post.

Desirable criteria

• IT skills, including Microsoft Office, Word and Excel.
• Experience working in an acute hospital.
• Previous team supervision experience.
• Level 2 Award in Food Safety in Catering.

How Will You Be Assessed?

Relevant experience, training willingness, driving requirements and desirable criteria will be assessed through application form shortlisting. Skills, abilities and Health and Safety knowledge, including COSHH, will be assessed at interview/selection.

Please clearly demonstrate in your application how you meet the relevant criteria, as failure to do so may affect shortlisting.

Ready to Make a Difference?

If you take pride in high standards, enjoy supporting colleagues and want to contribute to a clean, safe healthcare environment, we would love to hear from you!

Job details

• Band: 3
• Hours: Mon—Sun with shifts varying between a 7am start and 8pm finish - 25 to 30 hours per week. Hours and shift pattern will be discussed at interview with suitable candidates.
• £12.75 - £23.26