(*) Domestic Services Supervisor

VerseOne Group; Chelmsford; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Training opportunities

Supportive team environment

Job summary

Mid and South Essex NHS Foundation Trust seeks a Domestic Services Supervisor to lead cleaning operations across wards and departments, ensuring compliance with NSC standards and SLAs, and promoting a safe, patient‑focused environment.

You will supervise a diverse team, participate in audits, and support management in driving efficiencies while delivering high quality domestic services and a positive patient experience.

Qualifications

• Demonstrable previous cleaning experience.
• English and Maths GCSEs level 4 or equivalent.
• NVQ level 3 in cleaning or equivalent experience.
• Intermediate numeracy, literacy, and IT skills (handheld PDA).

Responsibilities

• Ensuring cleaning duties and frequencies are carried out based on the 50 elements as specified by the NSC.
• Areas, wards and departments are audit-ready at any time.
• Participating in daily joint cleaning audits with quality monitoring and timely rectification plans.
• Participating in a 7 day week management rota as scheduled and approved by management.
• Understanding SLAs between Estates & Facilities and wards/departments to ensure services are delivered cost-effectively.
• Managing a diverse team and resolving staff-related issues.
• Ensuring staff maintain a clean and safe environment for patients, visitors and staff.

Skills

Communication skills

Team leadership

Deposition/deputise duties

BICS training

Education

GCSEs English & Maths (level 4)

NVQ level 3 in cleaning

Job description

Mid and South Essex NHS Foundation Trust

(**) Domestic Services Supervisor

The closing date is 22 October 2026

We are looking for a motivated individual with excellent communication, interpersonal and organisational skills who is dedicated to working as part of our friendly team.

We take pride in nurturing a supportive environment in which to work while ensuring we deliver a high quality service.

To participate and control all aspects of the Domestic Departments Service Level Agreements and support the total domestic operational service delivery model by ensuring that works are carried out by domestic staffs to their job specifications. you will be required to monitor quality services are being provided at all times whilst promoting good business relationships between Management and Staff and supporting the patient experience.

Working within the MSE Domestic Services Team, you will have access to the best in class training in this field which will enable you to develop your skillset.

If successful, you will become part of a hardworking, determined and forward thinking team, supporting in driving efficiencies across the trust within Domestic Services to ensure the best patient experience is provided at all times.

Main duties of the job

Ensuring that cleaning duties and frequencies are carried out based on the 50 elements as specified by the National Specification for Cleanliness Standards (NSC).

Ensuring that their areas, wards and departments are ready to be audited at any time

Participating in daily joint cleaning audits, ensuring all quality monitoring is conducted in line with Trust policy and ensuring rectification plans are completed in a timely manner.

Participating in a 7 day week management rota as scheduled and approved by management

Understanding of Domestic Service Level Agreements between the Estates & Facilities Business unit, wards, departments and satellite buildings to ensure services are delivered accordingly and in a cost effective manner.

Managing a diverse team and resolving any team related issues.

Responsible in ensuring that all staff maintain a clean and safe environment for all patients, visitors and staff members

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Job responsibilities

Please see the attached Job Description for a comprehensive breakdown of duties of the role.

Please be aware that we reserve the right to close the vacancy early should a high number of applications be received.

Unfortunately, Visa Sponsorship is not available for this role.

Person Specification

Qualifications

• Demonstrable previous cleaning experience
• English and Maths GCSE's level 4 or equivalent level of education
• NVQ level 3 in cleaning or equivalent experience
• Intermediate numeracy, literacy, and IT skills (i.e. handheld PDA).

Skills

• Good communication and analytical skills. Able to work effectively within a team environment
• Able to lead groups of people
• Ability to deputise for domestic management at various meetings
• Trained to British Institute of Cleaning Science

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Mid and South Essex NHS Foundation Trust

£25,760 a yearPer Annum (Pro Rata for Part Time)