Domestic Assistant - Hallgarth Surgery

NHS; North East; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

NHS in the North East of England is seeking a conscientious cleaning operative to maintain hygiene and cleanliness across clinical and staff areas. You will follow a structured cleaning schedule, manage waste streams, and ensure safe, compliant environments for patients and staff.

Previous experience in healthcare cleaning is advantageous; commitment to high standards and confidentiality is essential. The role supports NHS services across the region and requires reliable, day-to-day presence.

Qualifications

• Good written and verbal use of English.
• Willingness and ability to develop new skills.
• Communicates effectively with patients, carers, and colleagues.
• Demonstrates concern and empathy.
• Demonstrates enthusiasm and commitment.
• Adheres to data protection and confidentiality rules.

Responsibilities

• Daily vacuuming of areas in use; washrooms and surfaces; maintain cleanliness standards.
• Weekly and routine tasks: check stock of cleaning materials and order as necessary; defrost fridge and clean kitchen cupboards; spot-clean carpets; empty vacuum bags; manage clinical and domestic waste correctly.
• Monthly tasks: clean window interiors; wash plastic toys.
• Annual tasks and audits as required; participate in staff meetings and infection control audits.

Skills

English proficiency

Team player

Attention to detail

Health & safety awareness

Job description

• Check stock of cleaning materials and order asnecessary – making effective use of resources
• Defrost fridge & clean any kitchencupboards that need attention
• Spot clean any carpet stains
• Empty vacuum bag
• Put rubbish and clinical waste out for collection oncorrect days

MONTHLY

• Clean inside of any windows that need attention
• Check and wash plastic toys

SIXMONTHLY

• Check disposable curtains in the consulting rooms andreplace as necessary

Main duties of the job

DAILY

• Vacuum all areas of the surgery that have been in use
• Empty bins and paper shredder into the correctly coloured bags:
• Clinical Waste – Yellow Sacks (full sacks to be left outside in wheelie bin)
• Re-cycling Paper – Blue Sacks
• Household Waste – Black Sacks
• Shredding Material – Blue Sacks
• Clean all sinks and working surfaces that have been in use
• Clean and disinfect all toilets
• Damp dust all surfaces that have been in use
• Tidy rooms ready for use
• Notify Practice Manager / Assistant Practice Manager of any breakages or hazards
• Wash up any crockery etc from consulting rooms and staff room
• Wash floors in treatment / consulting rooms
• Check towels and replace as necessary, tea towels to be changed daily
• Maintain supplies of refreshments in the staff room
• Maintain supplies of cleaning materials
• Disinfect all patient couches twice weekly
• Turn off lights, set alarm and lock the building when leaving

About us

IntraHealthis one of the UKs leading provider of NHS Primary and Community Care services.We serve a range of patients across our three divisions of Primary Care (generalpractice), Pharmacy and Clinical Services which includes anticoagulationmonitoring, patient medication reviews and childhood immunisation programmes.

We alsoprovide management and clinical support to other GP practices and NHS bodies. We are awell-established organisation having provided NHS services since the companywas founded in 1999. Our team is made up of GPs, Advanced NursePractitioners (ANPs), Nurses, Pharmacists, Pharmacy Technicians, Health CareAssistants (HCAs) and local administration teams supported by a centralisedback office function; providing finance, HR, administration and data analysissupport.

We operateNHS services across the North East, North West and Yorkshire.

Job responsibilities

DAILY

• Vacuum all areas of the surgery that havebeen in use
• Empty bins and paper shredder into thecorrectly coloured bags:
• ClinicalWaste – Yellow Sacks (full sacks to be left outside in wheelie bin)
• Re-cyclingPaper – Blue Sacks
• ShreddingMaterial – Blue Sacks
• Clean all sinks and working surfaces thathave been in use
• Clean and disinfect all toilets
• Damp dust all surfaces that have been in use
• Tidy rooms ready for use
• Notify Practice Manager / Assistant PracticeManager of any breakages or hazards
• Wash up any crockery etc from consultingrooms and staff room
• Wash floors in treatment / consulting rooms
• Check towels and replace as necessary, teatowels to be changed daily
• Maintain supplies of refreshments in the staffroom
• Maintain supplies of cleaning materials
• Disinfect all patient couches twice weekly
• Turn off lights, set alarm and lock thebuilding when leaving

WEEKLY

• Polish furniture
• Clean telephones with cleaner provided
• Check stock of cleaning materials and orderas necessary – making effective use of resources
• Defrost fridge & clean any kitchencupboards that need attention
• Spot clean any carpet stains
• Empty vacuum bag
• Put rubbish and clinical wasteout for collection on correct days

MONTHLY

• Clean inside of any windows that needattention
• Check and wash plastic toys

SIXMONTHLY

• Check disposable curtains inthe consulting rooms and replace as necessary

ANNUAL

• Liaise with the Assistant Practice Managerregarding carpet cleaning (contractors used)
• Check and wash any curtains or blinds

To provideadditional cover as required.

Attendstaff meetings when requested.

Toparticipate in audit when required – particularly in relation to infectioncontrol.

Person Specification

Qualifications

• Good written and verbal use of English.
• Willingness and ability to develop new skills.
• Communicates effectively with patients, carers, and professional colleagues.
• Demonstrates concern and empathy.
• Demonstrates enthusiasm and commitment.
• Demonstrates respect for patients' privacy and dignity.
• Experience of working within boundaries of responsibility.
• Experience of working within environment covered by strict confidentiality.
• Experience of working within a team.
• Works well under pressure.
• Has a can do attitude with a willingness to assist.
• Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.

Experience

• Excellent attention to detail.
• Experience of working within health care environment.
• Experience of infection control procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.