Domestic Assistant

McCarthy Stone; Kingswear; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

28 days holiday incl bank holidays

Life insurance

Company pension

Guest suites across UK developments

Discounts on apartment purchases

Job summary

McCarthy Stone is recruiting a Domestic Assistant for Mewstone Place in Dartmouth, Devon. This role covers domestic support, housekeeping, laundry, and cleaning, plus assisting in the Bistro during service times and providing lifestyle support to homeowners.

We offer competitive benefits and a supportive team within a Retirement Living Plus development, with overtime opportunities at nearby developments. UK-based applications only.

Qualifications

• Caring personality and desire to make a difference in residents' lives.
• Experience in a customer care or service role in similar environments such as health and social care, hospitality or retail.
• Clear and confident communication skills.
• Be friendly, approachable and professional.
• Good time keeping and hardworking nature.

Responsibilities

• Provide domestic support and housekeeping for homeowner apartments and communal areas.
• Manage laundry service and cleaning duties.
• Assist in Bistro/Restaurant during service times.
• Offer lifestyle services and social support to homeowners.
• Occasionally accompany residents to medical appointments and other community activities.
• Overtime opportunities may arise across nearby developments.

Skills

Caring personality

Customer service experience

Clear communication

Friendly and approachable

Time management

Job description

The Vacancy

McCarthy Stone are recruiting for a Domestic Assistant to join the team at our Retirement Living Plus development, Mewstone Place in Dartmouth, Devon.

Built in 2025, Mewstone is a Retirement Living Plus development that consists of 65 apartments with the over 70's in mind, providing excellent on-site facilities and set within beautiful grounds. This is not traditional care, this is better!

Hourly rate: £12.85 per hour

Hours: 10-16 hours per week

Benefits:

• 28 days holiday inclusive of bank holidays
• Life insurance
• Company pension
• Opportunities to stay in our guest suites across all our developments UK wide
• Discounts on apartment purchases for employees and immediate family
• Training and support with professional qualifications
• 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders

About the role:

As a Domestic Assistant, you will be responsible for the domestic support and housekeeping, of our homeowner apartments, their laundry service and cleaning or the development's communal areas. You will support in the Bistro or Restaurant during service times and provide lifestyle services to our homeowners. These include, chaperoning homeowners to medical appointments, and/or other community related services, or simply offering social support. There are usually opportunities for overtime within nearby developments as well.

About you: You will have

• A caring personality and the want to make a difference to people's lives!
• Experience in a customer care or service role within a similar environment, such as health & social care, hospitality, retail, domestic services or even caring for a family member.
• Considerate, patient, and professional
• Clear and confident communication skills
• Be friendly and approachable
• A hardworking diligent nature and good time keeping

McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

We do not offer sponsorship; we will only be considering UK based applications.

About Us

As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!

The Benefits

• 24 days annual leave
• Pension plan
• Life assurance
• Employee assistance helpline
• Health screening
• Eyecare voucher scheme
• Long service award

Testimonials

"I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team."

Linda Diamond - House Manager

"Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!"

Andrea Waldron - Senior HR Business Partner

"From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments."

Emily Bishop - Principal Planning Associate

"I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time."

Caroline Craig-cordel - Sales Consultant

"Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding."

Stan Smolyar - Head of Brand

"I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time."