Domestic Assistant

QE Facilities; Gateshead; On-site; GBP 18,000 - 23,000; Full time

Job summary

QE Facilities Limited, based in Gateshead, is hiring Domestic Assistants to clean patient environments and support meal service in patient areas.

Role involves a variety of cleaning tasks, waste management, and helping with beverages under nursing staff guidance. Experience in domestic or healthcare settings is preferred. The post is full-time and requires flexibility, including bank holidays.

Qualifications

• Experience working in a domestic role or healthcare setting.
• Professional, supportive interactions with patients and clients.
• Ability to work independently with good time management and attention to detail.

Responsibilities

• Complete daily, weekly, and regular cleaning of all floor surfaces, paintwork, internal glass, fixtures and fittings as defined by QE Facilities policy and service level agreements.
• Organise and remove waste materials in designated areas following waste procedures for domestic and clinical waste.
• Carry out sanitary cleaning in wet areas including toilets, basins, baths and shower cubicles.
• Maintain and replenish cleaning materials and linen in designated areas.
• Respond to remedial cleaning requests after incidents in a timely fashion.
• Report building defects to ensure remedial action is taken.
• Prepare patient areas for service of patient meals; collect cutlery and crockery after meals and wash up.
• Prepare and serve patient beverages under nursing staff guidance.
• Linen changes in on-call rooms and curtain changes in clinical areas.
• Work bank holidays to support service needs.

Skills

Experience in domestic role

Healthcare setting experience

Job description

We are looking for reliable, flexible and well-motivated individuals who take pride in their work, to work as Domestics Assistants at Gateshead. Main job purpose and duties are focused around the cleaning of the patient environment. Duties may also include food and beverage service in the patient environment.

Main duties of the job

• Complete daily, weekly, and regular cleaning to include cleaning of all floor surfaces, paintwork, internal glass, fixtures and fittings as defined by QE Facilities Policy, Procedures and Service Level Agreements within the designated area(s)
• Organise and remove waste materials from designated areas complying with defined waste procedures for both domestic and clinical waste
• Carry out sanitary cleaning in all wet areas to include toilets, basins, baths, and shower cubicles.
• Maintain, and replenish cleaning materials to all designated areas to include linen in selected locations
• Respond to requests for remedial cleaning after incidents/ accidents in a timely fashion
• Report building defects to ensure remedial action is taken
• prepare patient area for service of patient meals,
• collection of cutlery and crockery following patient meal service the washing up of all items and storage at ward level
• preparation and serving of patient beverages under the guidance of nursing staff
• Linen change in on-call rooms and residential accommodation curtain change in all clinical areas.
• working bank holidays to support the needs of the service

About us

QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.

We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).

In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.

QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.

We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.

Job responsibilities

Various shifts available.

• Complete daily, weekly, and regular cleaning to include cleaning of all floor surfaces, paintwork, internal glass, fixtures and fittings as defined by QE Facilities Policy, Procedures and Service Level Agreements within the designated area(s)
• Organise and remove waste materials from designated areas complying with defined waste procedures for both domestic and clinical waste
• Carry out sanitary cleaning in all wet areas to include toilets, basins, baths, and shower cubicles.
• Maintain, and replenish cleaning materials to all designated areas to include linen in selected locations
• Respond to requests for remedial cleaning after incidents/ accidents in a timely fashion
• Report building defects to ensure remedial action is taken
• prepare patient area for service of patient meals,
• collection of cutlery and crockery following patient meal service the washing up of all items and storage at ward level
• preparation and serving of patient beverages under the guidance of nursing staff
• Linen change in on-call rooms and residential accommodation curtain change in all clinical areas.
• working bank holidays to support the needs of the service

Person Specification

Experience

• Experience working in a domestic role/in a healthcare setting

Knowledge

• Patient and client interactions which portray a professional, supportive and caring service
• Constructive team working and participation including multi-disciplinary team relationships(
• Personal organisation and time management with strong attention to detail
• Ability to work independently and use initiative, while being part of a team.
• Knowledge of the application of all regulatory and legislative requirements required to ensure a Healthy & Safe environment including: Infection Prevention and Control; Safe Working; Lone Working; COSHH; Food Safety and Manual Handling; Patient and Customer Care
• Cleaning procedures and protocols

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.