Domestic Abuse Navigator, Durham

Inspire North; North East; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Flexible working options

Hybrid working

25 days annual leave

Learning and career development with+

Paid training

Employee Assistance Programme (conf.)

GP services

Employer contributory pension scheme

Maternity/paternity/adoption benefits

Care workers discounts

Employee Networks

Health and wellbeing initiatives

Cycle to Work Scheme

Corporate Health Plan

Job summary

Inspire North in Durham is seeking a dedicated Domestic Abuse Navigator to provide trauma‑informed, person‑centred support to individuals with complex needs fleeing domestic abuse. You will manage a caseload, carry out assessments, and coordinate risk management while collaborating with partner agencies to secure accommodation, budgeting, benefits and move‑ins.

The role requires safeguarding awareness, crisis intervention experience, and a valid UK driving licence to enable travel across County

Qualifications

• Awareness of safeguarding when working with clients with complex needs.
• Experience delivering crisis intervention, risk assessment, advocacy and support for individuals and families affected by Domestic Abuse.
• Hold a valid UK driving licence (or one permitting driving in the UK) and access to a vehicle for work purposes.

Responsibilities

• Manage a caseload with trauma‑informed, person‑centred support.
• Complete assessments and risk management; respond to safeguarding concerns.
• Deliver tailored support and work with partner agencies to access accommodation, moves, budgeting and benefits.
• Maintain accurate records and contribute to service development and the preparation of supported accommodation.
• Travel across County Durham to support clients in various settings.

Skills

Safeguarding awareness

Crisis intervention

Risk assessment

Advocacy

Support for victims

Driving licence

Job description

Join Our Team as a Domestic Abuse Navigator!

Are you passionate about helping people rebuild their lives?

As a Domestic Abuse Navigator in Durham, you’ll provide trauma‑informed, person‑centred support to individuals with complex needs who are fleeing domestic abuse, helping them improve their safety, wellbeing, and independence.

You’ll manage a caseload, complete assessments and risk management, respond to safeguarding concerns, and deliver tailored support. You will work closely with partner agencies, supporting clients to access and sustain accommodation, assisting with move‑ins, benefits and budgeting, and helping people overcome barriers such as homelessness, mental health challenges, or social isolation.

You’ll also maintain accurate records, contribute to service development, and help prepare supported accommodation. The role involves travel across County Durham and offers a rewarding opportunity to make a real difference every day.

Who we’re looking for:

• Demonstrate an awareness of safeguarding when working with clients with complex needs.
• Experience delivering crisis intervention, risk assessment, advocacy and support for individuals and families affected by Domestic Abuse.
• Hold a valid UK driving licence (or one permitting driving in the UK) and access to a vehicle for work purposes.

Why Join Us?

We understand that when people feel supported and valued, they can achieve great things – and we want you to be part of that.

Here’s what you’ll enjoy as part of our team:

• Flexible working options to help you balance work and life in a way that suits you.
• Hybrid working - enjoy the best of both worlds!
• 25 days annual leave plus bank holidays, increasing to 30 days with service - because your time off matters.
• A wealth of learning and career development opportunities, with paid and tailored training to support your growth.
• Free, confidential Employee Assistance Programme 24/7,including access to counselling and GP services - your wellbeing is a priority.
• Employer contributory pension scheme to help secure your future.
• Great maternity, paternity and adoption benefits to support you and your family.
• Exclusive care workers discounts to make life a little easier.
• Access to a range of Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility - we embrace and celebrate diversity.
• A variety of health and wellbeing initiatives to keep you feeling your best.
• Cycle to Work Scheme to help you stay active and reduce your carbon footprint.
• Access to a Corporate Health Plan to support your physical and mental health.

We embrace diversity and are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued!

For an informal chat about the role please contact Jill Thorpe, Service Manager via or 0191 3862303 .