Durham Domestic Abuse Navigator (Hybrid)

North East Combined Authority; North East; Hybrid; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Flexible working

Hybrid working

25 days annual leave

Training and career development

Employee Assistance Programme

Pension scheme

Family leave benefits

Employee networks

Health and wellbeing initiatives

Cycle to Work

Corporate Health Plan

Job summary

North East Combined Authority is seeking a Domestic Abuse Navigator in Durham to support individuals with complex needs fleeing domestic abuse. You will manage caseloads, complete assessments, and provide tailored, trauma-informed support to enhance safety, wellbeing and independence.

You will work with partner agencies to access accommodation, budgeting support and benefits, travelling across County Durham to meet clients and deliver essential services.

Qualifications

• Awareness of safeguarding when working with clients with complex needs.
• Experience delivering crisis intervention, risk assessment, advocacy and support for individuals and families affected by Domestic Abuse.

Responsibilities

• Manage a caseload and complete assessments and risk management.
• Respond to safeguarding concerns and deliver tailored support.
• Work with partner agencies to help clients access and sustain accommodation and budgeting.
• Assist with move-ins, homelessness prevention, and links to benefits.
• Maintain accurate records and contribute to service development.
• Travel across County Durham as part of the role.

Skills

Safeguarding awareness

Crisis intervention

Risk assessment

Advocacy

Driving licence

Job description

North East Combined Authority is seeking a Domestic Abuse Navigator in Durham to support individuals with complex needs fleeing domestic abuse. You will manage caseloads, complete assessments, and provide tailored, trauma-informed support to enhance safety, wellbeing and independence.

You will work with partner agencies to access accommodation, budgeting support and benefits, travelling across County Durham to meet clients and deliver essential services.