Domestic Abuse Complex Needs Specialist

People First; Manchester; Hybrid; GBP 26.000 - 36.000; Vollzeit

Zusammenfassung

The Housing Network (THN) is expanding with a new service providing safe accommodation for adult survivors of domestic abuse. The role is open to female applicants initially and requires delivering trauma-informed, strengths-based support to diverse households with complex needs across a dispersed service.

You will perform risk and needs assessments, develop inclusive support plans, and coordinate flexible assistance, including evenings and weekends where needed.

Qualifikationen

• Specialist support for domestic abuse victims/survivors.
• Knowledge of intersectionality with vulnerabilities (substance use, health, welfare).
• Experience with complex needs and diverse backgrounds.

Aufgaben

• Provide safe accommodation support for victims/survivors in a dispersed service.
• Use trauma-informed, strengths-based, person-centred approach to build trust and plan safety.
• Conduct dynamic risk and needs assessments and co-produce accessible support and safety plans.
• Support victims/survivors to progress actions in their plan and achieve goals.
• Coordinate flexible service delivery with core rota from 9:00 to 22:00, Mon-Fri, with out-of-hours as required.

Kenntnisse

Specialist support

Trauma-informed approach

Risk and needs assessments

Strengths-based practice

Volunteer development

Housing advice (private rented sector)

Multi-agency collaboration

Diversity and inclusion

Domestic violence knowledge

Autonomy and resilience building

Jobbeschreibung

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities.

We are in an exciting period of growth and have risen to 200th in the FT1000 Fastest Growing Companies in Europe! Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference.

We are a team that is absolutely committed to innovate, excel and be dependable in all that we do.

Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business.

This is an exciting new service providing safe accommodation for adult survivors of domestic abuse. Due to the nature of the service, this role is initially open to female applicants only, and we are keen to hear from candidates who are available to start as soon as possible.

What you will be doing:

• You will work in a new service providing safe accommodation for victims and survivors with intersecting needs.
• Using a strengths-based, person-centred and trauma-informed approach, you will build trusting relationships, complete dynamic risk and needs assessments, co-produce accessible support and safety plans, and provide practical and emotional support.
• You will also help victims and survivors move towards safe, sustainable accommodation. Support will be delivered flexibly within the service rota, including core cover from 9.00 am to 10.00 pm, Monday to Friday, and agreed emergency or out-of-hours arrangements, including weekends and Bank Holidays.

Who we are looking for:

• Ability to provide specialist support to victims and survivors of domestic abuse in a dispersed service.
• Hold a Full UK Drivers Licence.
• Knowledge and experience of all types of domestic violence and abuse and the intersectionality with other vulnerabilities and disadvantage, such as but not limited to, substance use, protected characteristics, health, social issues and gender.
• Expertise in working with victims and survivors from diverse and disadvantaged backgrounds knowledge of the specific challenges they face.
• Experience of working with households with a large range of complex needs
• Experience of incorporating victims and survivors of domestic violence in both developing and delivering services.
• Experience of encouraging and developing volunteers.
• Experience of taking a strengths-based approach to service delivery.
• Developing innovative ideas and best practice around service delivery, partnership working, working with this group of adults, and working with volunteers and people with personal insight into domestic violence.
• Experience of trauma-informed working and therapeutic practice.
• Demonstrated ability to take an individualised and tailored approach to supporting each household, with experience in conducting outcome-focused risk and support assessments, and in developing inclusive support plans.
• Experience supporting victims/survivors to progress the actions within their support plan and explore and achieve goals.
• Experience and willingness to engage in multi-agency and partnership working, and an ability to build and maintain positive relationships across a range of agencies.
• Knowledge and experience of domestic violence and abuse.
• An awareness of the reality of move on options within the city and a proven ability to provide realistic housing advice, inclusive of securing accommodation within the private rented sector.
• An awareness of welfare benefits and how to deal with debt benefit calculations and applying for additional benefits such as Discretionary Housing Payment (DHP).
• Knowledge of safeguarding adults and children.
• Experience in supporting diverse groups and the ability to tailor support so that it is individualised and holistic.
• An ability to support victims and survivors to build autonomy and resilience.
• An