Document Controller

Otis SE; Greater London; On-site; GBP 36,000 - 54,000; Full time

Job summary

Otis London, 96 Great Suffolk Street, Southwark, London, SE1 0BE, seeks an experienced Document Controller to support large-scale projects. You will manage the full document lifecycle, ensure regulatory and client compliance, and coordinate across multidisciplinary teams to maintain document integrity.

The role requires strong attention to detail, knowledge of multiple DMS platforms, and the ability to train teams in document management best practices.

Qualifications

• Significant experience in document control across large projects.
• Experience with multiple document management platforms and client workspaces.
• Strong knowledge of document control procedures and governance.

Responsibilities

• Manage the full document lifecycle including creation, review, approval and archiving.
• Maintain records across multiple document management systems and client workspaces.
• Ensure compliance with internal procedures, client requirements and quality standards.
• Coordinate document submissions between project teams, clients and external stakeholders.
• Monitor workflows and approvals to meet project deadlines.

Skills

Document control

Stakeholder management

Microsoft Office

Quality governance

Tools

Aconex

SharePoint

Viewpoint

BIM 360

Job description

Date Posted: 2026-09-14 Country: United Kingdom Location: Otis London, 96 Great Suffolk Street, Southwark, London, SE1 0BE

Document Controller – Job Overview

We are seeking an experienced and highly organised Document Controller to support the successful delivery of large-scale projects. The ideal candidate will have extensive experience managing project documentation across multiple document management systems and workspaces, ensuring accurate control, distribution, retrieval, and archiving of project information. Working within a fast‑paced project environment, you will collaborate with multidisciplinary teams, clients, suppliers, subcontractors, and project stakeholders to maintain document integrity and ensure compliance with company and client standards. You will play a key role in supporting project governance, communication, and quality assurance processes through effective document control practices.

Key Responsibilities

• Manage the full document lifecycle, including creation, review, approval, distribution, revision control, and archiving of project documentation.
• Maintain accurate and up‑to‑date records within multiple document management systems and client workspaces.
• Ensure all project documents comply with internal procedures, client requirements, and quality standards.
• Coordinate document submissions between project teams, clients, consultants, contractors, and external stakeholders.
• Monitor document workflows and approval processes to ensure timely responses and compliance with project deadlines.
• Generate and maintain document registers, transmittals, trackers, and status reports.
• Support project teams with document management training and guidance.
• Carry out regular audits to ensure document control processes are being followed.
• Manage confidential and sensitive information in accordance with company policies and data protection requirements.
• Liaise with diverse project teams across multiple disciplines, locations, and organisations to ensure effective information management.
• Support project mobilisation and close‑out activities, ensuring documentation is complete and accurately archived.

Essential Experience & Skills

• Significant experience working as a Document Controller within construction, engineering, infrastructure, rail, transportation, or other large project environments.
• Proven experience managing documentation across multiple document management platforms and client workspaces.
• Strong knowledge of document control procedures, quality management systems, and project governance.
• Experience supporting large‑scale, multi‑disciplinary projects with numerous stakeholders.
• Proficiency in industry‑standard platforms such as Aconex, Asite, Viewpoint, BIM 360, SharePoint, ProjectWise, EDMS, or similar systems.
• Excellent organisational skills with exceptional attention to detail.
• Ability to prioritise workload and manage competing deadlines in a fast‑paced environment.
• Strong communication and stakeholder management skills.
• Proficiency in Microsoft Office Suite, particularly Word, Excel and SharePoint.
• Ability to work independently whilst building effective working relationships across diverse teams.

Desirable Experience

• Experience within rail, infrastructure, transportation, major construction, or engineering projects.
• Understanding of BIM document management principles.
• Experience working within collaborative environments involving multiple contractors and client organisations.

Candidate Profile

The successful candidate will be a proactive, detail‑oriented professional who thrives in complex project environments. They will have a proven track record of managing high volumes of documentation, navigating multiple workspaces and systems, and building strong working relationships with diverse teams and stakeholders to ensure project information is controlled efficiently and accurately. This role offers an excellent opportunity to contribute to the successful delivery of high‑profile projects while working with experienced professionals across a dynamic and collaborative environment.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers!

We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.

We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast‑moving, high‑performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people‑powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.

Become a part of the Otis team and help us #Buildwhatsnext!

Equal Opportunity Employer

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.

To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential.

Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.