Document Cloud Customer Success Manager: Drive Adoption

Adobe; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading software company is seeking a Customer Success Manager for Document Cloud in London. The role involves building customer relationships and ensuring product adoption. Candidates should have at least 5 years of experience in customer success and excellent communication skills. This full-time position focuses on driving business value and supporting customer engagement with Adobe's portfolios. A collaborative mindset and ability to travel up to 50% are essential.

Qualifications

• 5+ years of experience in customer success, sales, or solutions consulting.
• Previous experience as a trusted advisor driving business value.
• Ability to travel up to 50%.

Responsibilities

• Build and maintain positive customer relationships.
• Assist in implementing and adopting the product.
• Gather customer feedback and provide insights for improvement.

Skills

Proficient English communication

Customer resolution skills

Sales target achievement

Presentation skills

Ability to prioritize and multi-task

Education

Bachelor's Degree or equivalent work experience

Tools

Document software

Job description

A leading software company is seeking a Customer Success Manager for Document Cloud in London. The role involves building customer relationships and ensuring product adoption. Candidates should have at least 5 years of experience in customer success and excellent communication skills. This full-time position focuses on driving business value and supporting customer engagement with Adobe's portfolios. A collaborative mindset and ability to travel up to 50% are essential.