DNA Forensic Client Services Specialist

Eurofin; Warrington; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Company pension scheme

Life assurance

Job summary

Eurofins Forensic Services (EFS) in the UK is seeking a Client Services Administrator to support our DNA Laboratory and act as the key link between laboratory teams and clients. You will handle calls, respond to sample enquiries, prepare reports, and ensure accurate data entry into the LIMS system in use.

The role requires disciplined, customer-focused individuals who can adapt to shifting priorities, deliver timely reports, and uphold GLP standards.

Qualifications

• Confident in maintaining up-to-date competence across all trained areas.
• Strong fast and accurate data-entry skills with attention to detail.
• IT-proficient and able to learn systems such as CLIMS with ease.

Responsibilities

• Deliver fast, accurate data entry that keeps operations moving.
• Be the friendly, professional point of contact for customer queries—internal and external.
• Own the delivery of daily, weekly and monthly customer reports.
• Build strong relationships with customers and understand their needs.

Skills

Data entry

IT-proficient

Clear communication

Interpersonal skills

Team-oriented

Tools

Microsoft Office

CLIMS

Job description

Eurofins Forensic Services (EFS) in the UK is seeking a Client Services Administrator to support our DNA Laboratory and act as the key link between laboratory teams and clients. You will handle calls, respond to sample enquiries, prepare reports, and ensure accurate data entry into the LIMS system in use.

The role requires disciplined, customer-focused individuals who can adapt to shifting priorities, deliver timely reports, and uphold GLP standards.