Divisional Scheduling Clerk - Surgery

Aneurin Bevan University Health Board; Newport; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

NHS benefits package

Flexible working where possible

Learning opportunities

Job summary

Aneurin Bevan University Health Board is seeking a proactive Scheduler to join the Division of Surgery, supporting the Head & Neck Team with theatre and outpatient list planning. The role focuses on achieving cancer targets, managing RTT timelines, and maintaining efficient patient booking and communications.

The post holder will coordinate with senior clinicians and nursing staff, ensuring compliance with internal and national targets while prioritising workload and maintaining smooth telephone

Qualifications

• Knowledge of WG guidelines.
• Knowledge of Referral to Treatment Times.
• Knowledge of Single Cancer Pathway Targets.
• Detailed Knowledge of WPAS.
• Detailed Knowledge of Clinical Workstation.
• Knowledge of GDPR.
• Detailed Knowledge of Ormis.

Responsibilities

• Ensure cancer targets are achieved.
• Ensure patients are prevented from breaching targets.
• Theatre capacity is utilised and cancellations are kept to a minimum.
• Regular communication with the Team Leader and Urology consultants and clinical nursing team.
• All theatres are booked within internal and national targets, including RTT and 'Treat in Turn'.
• Patient focused booking and direct patient booking are utilised to increase utilisation and reduce DNA rates.
• Ensure an efficient telephone service is maintained.

Skills

WG guidelines

RTT times

Cancer pathways

WPAS

Clinical Workstation

GDPR

Ormis

Education

GCSE Maths & English

A-levels or equivalent

Degree or equivalent

Computer literacy evidence

MS Excel/SharePoint knowledge

Customer service training

CPD evidence

Tools

WPAS

Clinical Workstation

Ormis

SharePoint

Job description

The Division of Surgery is currently looking to appoint an enthusiastic, motivated person to join our us to support the scheduling team in the delivery of key services and cancer targets within the Surgery Division, initially joining the Head & Neck Team.

As a service, it is vitally important that we provide a high quality service to patients, therefore if you are interested in joining a highly motivated team - it would be great to hear from you.

The post holder will be responsible for ensuring all protocols are adhered to and undertake appropriate action in necessary adhering to RTTrules.

The post holder will plan, prioritise and organise theatre and outpatient treatment lists, taking into account such matters as pre-assessment fitness, availability of equipment, clinicians, case mixes, etc. You must possess the ability to adjust accordingly in line with any changes, and to manage your own workload to defined departmental policies and procedures. A manager will be available for reference when required.

Each scheduler deals with a large volume of individual theatre and clinic lists, making the appropriate allocation of patients within definedtimescales.

Main duties of the job

Ensure cancer targets are achieved

Ensure patients are prevented from breaching targets

Theatre capacity is utilised and cancellations are kept to a minimum

Regular communication with the Team Leader and Urology consultants and clinical nursing team.

All theatres are booked within internal and national targets, including RTT and 'Treat in Turn'

Patient focused booking and direct patient booking are utilised to increase utilisation and reduce DNA rates

Ensure an efficient telephone service is maintained

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.

Our work is guided by the Gwent Strategy 2025-2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.

We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.

We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or

Person Specification

Personal Attributes

• Flexible to the needs of the service
• Accurate and methodical

Skills & Knowledge

• Knowledge of WG guidelines
• Knowledge of Referral to Treatment Times
• Knowledge of Single Cancer Pathway Targets
• Detailed Knowledge of WPAS
• Detailed Knowledge of Clinical Workstation
• Knowledge of GDPR
• Detailed Knowledge of Ormis

Experience

• Previous clerical experience
• Experience in dealing with the public
• Customer Service Experience

Good standard of education

• GCSE Maths and English(1) A levels or equivalent (1) Degree or equivalent (1)
• Evidence of Computer Literacy
• Detailed Knowledge of Microsoft Applications e.g Excel/Sharepoint
• Customer Service training
• Evidence of continuous professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£26,813 to £27,890 a yearper annum, pro rata