Divisional Scheduling Clerk - Surgery

Train Work Live; Newport; Hybride; GBP 27 000 - 28 000; Temps partiel

Avantages offerts par ce poste

NHS benefits package

Flexible working where possible

Résumé du poste

Aneurin Bevan University Health Board (ABUHB) in Newport invites applications for a Main area Admin & Clerical Band 3, 22.5 hours per week. The post is part-time with a pro rata salary of £26,813–£27,890 per annum. The role supports scheduling for surgery and cancer targets within the Surgery Division.

We value flexibility and inclusive culture. Welsh language skills are desirable. Applications from all backgrounds are welcome, with adjustments available on request.

Qualifications

• Previous clerical experience.
• Experience in dealing with the public.
• Customer Service training.
• Evidence of computer literacy.
• Knowledge of GDPR.

Responsabilités

• Plan, prioritise and organise theatre and outpatient treatment lists.
• Book theatres and clinics within internal and national targets including RTT and Treat in Turn.
• Maintain an efficient telephone service and patient communications.
• Collaborate with Team Leader and clinicians to support cancer targets and patient flow.

Connaissances

Clerical experience

Customer service

Communication skills

Welsh language ability (desirable)

Formation

GCSE Maths and English

A levels or equivalent

Degree or equivalent

Outils

Microsoft Excel

Sharepoint

Description du poste

Main area Admin & Clerical Grade Band 3 Contract Permanent Hours 22.5 hours per week (Part Time / Job Share Tuesday, Wednesday, Friday) Job ref 040-AC418-0926-A

Employer Aneurin Bevan University Health Board Employer type NHS Site Royal Gwent Hospital Town Newport Salary £26,813 - £27,890 per annum, pro rata Salary period Yearly Closing 18/11/2026 23:59

We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicantsare invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email [e-mail]

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Health Board grounds are required to be smoke-free by law. Smoking is not permitted anywhere on ABUHB sites. This applies to all staff, contractors, patients and visitors. More details are available in our Smoke-Free Environment Policy . For help to quit smoking please contact our Help Me Quit Team About Help Me Quit - Aneurin Bevan University Health Board

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

Job overview

The Division of Surgery is currently looking to appoint an enthusiastic, motivated person to join our us to support the scheduling team in the delivery of key services and cancer targets within the Surgery Division, initially joining the Head & Neck Team.

As a service, it is vitally important that we provide a high quality service to patients, therefore if you are interested in joining a highly motivated team - it would be great to hear from you.

The post holder will be responsible for ensuring all protocols are adhered to and undertake appropriate action in necessary adhering to RTT
rules.

The post holder will plan, prioritise and organise theatre and outpatient treatment lists, taking into account such matters as pre-assessment fitness, availability of equipment, clinicians, case mixes, etc. You must possess the ability to adjust accordingly in line with any changes, and to manage your own workload to defined departmental policies and procedures. A manager will be available for reference when required.

Each scheduler deals with a large volume of individual theatre and clinic lists, making the appropriate allocation of patients within defined
timescales.

Main duties of the job

Ensure cancer targets are achieved

Ensure patients are prevented from breaching targets

Theatre capacity is utilised and cancellations are kept to a minimum

Regular communication with the Team Leader and Urology consultants and clinical nursing team.

All theatres are booked within internal and national targets, including RTT and ‘Treat in Turn’

Patient focused booking and direct patient booking are utilised to increase utilisation and reduce DNA rates

Ensure an efficient telephone service is maintained

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.

Our work is guided by the Gwent Strategy 2025–2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.

We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.

We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Person specification

Personal Attributes

• Flexible to the needs of the service
• Accurate and methodical

Skills & Knowledge

• Knowledge of WG guidelines
• Knowledge of Referral to Treatment Times
• Knowledge of Single Cancer Pathway Targets
• Detailed Knowledge of WPAS
• Detailed Knowledge of Clinical Workstation
• Knowledge of GDPR
• Detailed Knowledge of Ormis

Experience

• Previous clerical experience
• Experience in dealing with the public
• Customer Service Experience

Good standard of education

• GCSE Maths and English(1) A levels or equivalent (1) Degree or equivalent (1)
• Evidence of Computer Literacy
• Detailed Knowledge of Microsoft Applications e.g Excel/Sharepoint
• Customer Service training
• Evidence of continuous professional development

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.