Divisional Operations & Performance Lead

Shoosmiths; Leigh Woods; On-site; GBP 70,000 - 105,000; Full time

Benefits offered by this job

Benefits package

Job summary

Shoosmiths UK is seeking a Business Manager to act as the operational lead for a designated division, providing day-to-day strategic, financial and operational support to the Divisional Head. The role removes administrative burden and drives execution and accountability across partners and business services.

You will coordinate divisional planning, monitor performance, manage risks, support hiring and resource planning, and ensure delivery of the division's priorities through effective

Qualifications

• Experience as operational leader in a professional services environment.
• Ability to translate divisional priorities into actionable plans and drive delivery.

Responsibilities

• Divisional Performance Management: monitor and report divisional performance metrics and profitability.
• Strategic Plan Delivery: coordinate delivery of the divisional strategic plan and track milestones.
• Support to the Divisional Head: prepare briefing packs, agendas and meeting materials.
• Partner & Team Coordination: act as the operational hub and ensure alignment across departments.
• Financial Management: support budgeting, forecasting and financial planning with finance teams.
• Lateral Hires & Promotions: coordinate hiring and onboarding for divisional roles.
• Business Services Coordination: align HR, Finance, Risk, Technology, Marketing and Talent activities.
• Innovation & Continuous Improvement: support AI, technology and process improvement initiatives.
• Communications & Engagement: develop divisional communications and coordinate town halls and meetings.

Job description

Shoosmiths UK is seeking a Business Manager to act as the operational lead for a designated division, providing day-to-day strategic, financial and operational support to the Divisional Head. The role removes administrative burden and drives execution and accountability across partners and business services.

You will coordinate divisional planning, monitor performance, manage risks, support hiring and resource planning, and ensure delivery of the division's priorities through effective