Division Director

Julius Rutherfoord & Co; Greater London; On-site; GBP 120,000 - 160,000; Full time

Benefits offered by this job

Company pension

Job summary

Julius Rutherfoord & Co is seeking a strategic Divisional Director to lead a portfolio of client contracts and to develop the Operations Managers responsible for delivering them. Reporting to the Chief Operations Officer, you will shape divisional performance, strengthen client relationships and drive operational excellence, profitability and growth.

Key responsibilities include coaching managers, owning service delivery and commercial results, and guiding tenders, mobilisations and renewals

Qualifications

• Proven track record in leading large teams and developing talent.
• Strong ability to coach and empower managers to drive performance.
• Experience in managing client relationships, contract delivery and growth initiatives.

Responsibilities

• Lead a portfolio of client contracts and develop Operations Managers delivering services.
• Own divisional financial performance, cost drivers and profitability with evidence-based decisions.
• Build trusted relationships with senior clients, lead complex reviews and contract renewals.
• Provide strategic input into tenders, pricing, and new contract mobilisations.
• Drive continuous improvement and ESG commitments across the portfolio.

Job description

Are you a strategic, commercially minded leader who knows how to develop people, build strong client partnerships and deliver sustainable business performance?

At Julius Rutherfoord & Co, we’re looking for a Divisional Director to lead a portfolio of client contracts and develop the Operations Managers responsible for delivering them.

Reporting to the Chief Operations Officer, you’ll play a pivotal role in shaping divisional performance, strengthening client relationships and driving operational excellence, profitability and growth.

What will you be responsible for?

Leadership & Development – Coach and develop Operations Managers, build accountability, strengthen leadership capability and create a strong pipeline of future talent.

Portfolio Performance – Take ownership of service delivery, client satisfaction, people outcomes, health and safety, and commercial results across the division.

Client Relationships & Growth – Build trusted relationships with senior clients, lead complex reviews and escalations, strengthen contract retention and identify opportunities to grow our partnerships.

Commercial Leadership – Own divisional financial performance, understand the drivers behind costs and profitability, and make confident, evidence-based decisions.

New Business & Mobilisation – Provide senior operational input into tenders, pricing, new contract mobilisations, renewals and complex contract transitions.

Continuous Improvement – Drive innovation, operational improvements and our environmental, social and governance (ESG) commitments across the portfolio.

What kind of leader are we looking for?

We’re looking for someone who:

• Takes ownership of decisions and outcomes, even in challenging situations.
• Coaches and empowers managers rather than creating dependency.
• Balances strategic thinking with a clear understanding of operational realities.
• Is commercially astute and understands the relationship between service quality, client retention, colleague engagement and profitability.
• Communicates confidently with senior stakeholders and challenges constructively when needed.
• Provides calm, visible and accountable leadership, enabling others to succeed.

Our values guide everything we do:

• We Put People First
• We Own It
• We Take Pride
• We Keep Growing
• We Do the Right Thing

This is an opportunity to make a meaningful impact at a senior level, develop strong leaders and help shape the future performance and growth of our business.

Ready for your next leadership challenge?

#Hiring #DivisionalDirector #SeniorLeadership #OperationsManagement #FacilitiesManagement #Leadership #Careers

• Company pension

Our Commitment to Inclusion

Julius Rutherfoord & Co is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone feels valued, respected, and supported. We welcome applications from all backgrounds and encourage candidates who may not meet every requirement but believe they can add value to apply.