Operations Director

TEAM; Tees Valley; On-site; GBP 90,000 - 130,000; Full time

Job summary

TEAM is seeking an Operations Director to shape how a growing technical services business delivers projects, develops its people and achieves commercial ambitions.

You’ll lead operations strategy, drive profitability and coach senior teams across multiple functions to deliver high-quality services.

Qualifications

• Senior leadership experience in engineering or technical services.
• Strong commercial sense with budgeting and profitability focus.
• Proven track record in improving project delivery and service standards.
• Experience managing cross-functional teams and change initiatives.
• Knowledge of health and safety, quality and risk management.
• Relevant qualifications in engineering or operations management.

Responsibilities

• Lead operational strategy, planning and performance to ensure projects and services are delivered efficiently and profitably.
• Oversee project delivery, service operations, procurement and commercial performance across the business.
• Identify and implement improvements that increase productivity, strengthen margins and enhance customer satisfaction.
• Maintain high standards of health and safety, quality, compliance and operational risk management.
• Develop management teams, improve leadership capability and build a strong performance culture.
• Work alongside the senior leadership team to support business growth, strategic planning and operational development.

Skills

Senior leadership

Operations management

Budgeting

Change management

Project delivery

Team building

Education

Engineering degree

Operations management qualification

Business leadership qualification

Job description

The difference between a business that grows and one that grows successfully often comes down to how well its operations are managed. As Operations Director, you'll have the opportunity to shape how a growing technical services business delivers its projects, develops its people and achieves its commercial ambitions.

You’ll join an established organisation providing integrated technology, infrastructure and fire and security solutions, taking a senior leadership position with genuine influence over business performance, operational strategy and future growth.

What’s in it for you

• A senior leadership position with a direct influence on business strategy and growth.
• The opportunity to shape operational processes, improve performance and drive profitability.
• A key role within an ambitious, growing business with an established reputation for quality.
• The chance to lead and develop teams across multiple technical and service delivery functions.
• Genuine autonomy to introduce improvements and influence commercial decisions.
• The opportunity to work closely with the senior leadership team on long-term business development.

Your responsibilities as Operations Director

• Lead operational strategy, planning and performance to ensure projects and services are delivered efficiently and profitably.
• Oversee project delivery, service operations, procurement and commercial performance across the business.
• Identify and implement improvements that increase productivity, strengthen margins and enhance customer satisfaction.
• Maintain high standards of health and safety, quality, compliance and operational risk management.
• Develop management teams, improve leadership capability and build a strong performance culture.
• Work alongside the senior leadership team to support business growth, strategic planning and operational development.

What we’re looking for in an Operations Director

• Proven senior management experience within engineering, technical services, infrastructure, fire and security, facilities management, utilities or project-led environments.
• Strong commercial understanding, including budgets, profitability, operational performance and cost management.
• Experience leading multidisciplinary teams and improving project delivery, service standards and business efficiency.
• A track record of implementing operational improvements, managing change and supporting business growth.
• Relevant qualifications in engineering, operations management, business leadership or a related discipline.

If you’re ready to take ownership of operational performance and help shape the future of a growing technical services business, we’d like to hear from you.