District Merchandising Leader - Field Team Coach

eXPD8 Ltd; Crawley; On-site; GBP 19,000 - 27,000; Full time

Job summary

eXPD8 Ltd in Horsham area is seeking a District Team Leader to manage Guildford, Haslemere, Hassocks and Dorking districts. You will lead day-to-day activity, plan schedules, and coach Display Representatives while ensuring client work is completed safely and on time.

The role offers leadership across field teams, supports the Regional Field Manager, and requires driving to patch locations with a flexible, weekend-included schedule.

Qualifications

• Strong planning, organisation and time management.
• Ability to lead, motivate and coach field-based colleagues.
• Clear and confident communication skills.
• Strong relationship-building with internal and external partners.
• Retail, merchandising or customer service experience.
• Confident using mobile and desktop scheduling, reporting and communication tools.
• Full driving licence and access to a vehicle.

Responsibilities

• Lead day-to-day district activity so client work is completed safely, on time and to the right standard.
• Plan schedules and allocate field resource using Wixxy and other tools.
• Support, coach and communicate with Display Representatives so they are confident and effective in role.
• Help with recruitment, including interviews, induction, training and onboarding, identifying any gaps or support needed.
• Monitor delivery, resolve issues early and preemptively.
• Build strong working relationships with Client Services, central teams and the Regional Field Manager.
• Keep plans, records and administration accurate and up to date.
• Support new initiatives and suggest practical improvements to ways of working.

Skills

Lead and coach

Planning and time management

Communication

Relationship building

Retail/customer service experience

Driving licence

Wixxy scheduling

Tools

Wixxy scheduling

Job description

eXPD8 Ltd in Horsham area is seeking a District Team Leader to manage Guildford, Haslemere, Hassocks and Dorking districts. You will lead day-to-day activity, plan schedules, and coach Display Representatives while ensuring client work is completed safely and on time.

The role offers leadership across field teams, supports the Regional Field Manager, and requires driving to patch locations with a flexible, weekend-included schedule.