District Merchandising Leader & Coach

eXPD8 eXPD8 Ltd.; United Kingdom; Remote; GBP 21,000 - 25,000; Full time

Job summary

eXPD8 is recruiting a Merchandising Team Leader based in the New Malden area to oversee South West London and North East Surrey district operations. You will lead day-to-day activity, coach field-based staff and ensure client activity is delivered safely, on time and to standard.

The role requires strong planning, excellent communication and the ability to recruit and develop the patch, with a focus on reliable delivery and continuous improvement.

Qualifications

• Strong planning, organisation and time management skills.
• Ability to lead, motivate and coach field-based colleagues.
• Clear and confident communication skills.
• Strong relationship-building skills with internal and external partners.
• Retail, merchandising or customer service experience.
• Confident using mobile and desktop systems for scheduling, reporting and communication.
• Full driving licence and access to a vehicle.

Responsibilities

• Lead day-to-day district activity so client work is completed safely, on time and to the right standard.
• Plan schedules and allocate field resource using Wixxy and other tools.
• Support, coach and communicate with Display Representatives so they are confident and effective in role.
• Help with recruitment, including interviews, induction, training and onboarding, identifying any gaps or support needed.
• Monitor delivery, resolve issues early and elevate risks where needed.
• Build strong working relationships with Client Services, central teams and the Regional Field Manager.
• Keep plans, records and administration accurate and up to date.
• Support new initiatives and suggest practical improvements to ways of working.

Skills

Planning & Organizing

Leadership & Coaching

Communication skills

Relationship building

Driving licence

Tools

Wixxy

Job description

eXPD8 is recruiting a Merchandising Team Leader based in the New Malden area to oversee South West London and North East Surrey district operations. You will lead day-to-day activity, coach field-based staff and ensure client activity is delivered safely, on time and to standard.

The role requires strong planning, excellent communication and the ability to recruit and develop the patch, with a focus on reliable delivery and continuous improvement.