Distribution Operations Lead – KPI Focused, Team Builder

Quality Personnel Services Limited; Milton Keynes; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Bonus scheme

Healthcare

Enhanced holidays

Training opportunities

Service Awards

Job summary

Quality Personnel Services Limited in Milton Keynes is seeking a Distribution Manager to lead a busy distribution site. You will oversee a multi-level team of associates, team leaders and managers to ensure on-time delivery and high service standards.

The role requires strong operational controls, KPI tracking, and continuous improvement initiatives. Proficiency with Warehouse Management Systems and MS Office is essential, along with HR/process payroll coordination and compliance.

Qualifications

• Minimum 5 years' background in a fast-paced distribution environment including multi-level staffing with agency workers.
• Strong understanding of operational controls and performance metrics.
• Proficient with WMS and Microsoft Office.
• Ability to manage HR processes, recruitment SLA's, payroll deadlines and caseloads.

Responsibilities

• Lead and motivate a team of associates, team leaders and managers.
• Monitor operational performance and KPIs to meet customer requirements.
• Initiate and oversee continuous improvements and quality initiatives.
• Refine KPIs and drive waste reduction.
• Coordinate communication at all levels with regular meetings and data sharing.
• Oversee training, health and safety and labour/resource planning.

Skills

Leadership

Operations management

WMS experience

Microsoft Office

HR & payroll deadlines

Tools

Warehouse Management Systems

Job description

Quality Personnel Services Limited in Milton Keynes is seeking a Distribution Manager to lead a busy distribution site. You will oversee a multi-level team of associates, team leaders and managers to ensure on-time delivery and high service standards.

The role requires strong operational controls, KPI tracking, and continuous improvement initiatives. Proficiency with Warehouse Management Systems and MS Office is essential, along with HR/process payroll coordination and compliance.