Distribution Manager: KPI-Driven Ops & Team Leader

Quality Personnel; Milton Keynes; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Bonus scheme

Healthcare

Enhanced holidays

Training opportunities

Service Awards

Job summary

Quality Personnel in Milton Keynes is seeking a Distribution Manager to coordinate the site’s overall performance and service delivery. You will lead a team of associates, team leaders and managers to ensure timely, accurate operations.

This role requires strong KPI discipline, attention to quality, safety and cost control, and the ability to drive continuous improvements while maintaining open communication across shifts.

Qualifications

• 5+ years in fast-paced distribution overseeing full operations with multi-level staffing.
• Strong understanding of operational controls and performance metrics.
• Proficient with WMS and Microsoft Office.
• Ability to manage HR processes, recruitment SLAs, payroll deadlines and employee relations.

Responsibilities

• Lead and motivate a team of associates, team leaders and managers.
• Monitor operational performance and KPIs to meet customer requirements.
• Initiate and oversee continuous improvements.
• Focus on quality and operational improvements/corrections.
• Refine KPIs to reduce waste.
• Provide communication at all levels via regular meetings sharing data and information.
• Oversee training, health and safety and control labour/resource planning.
• Motivate the team and drive a positive culture with open communication.

Skills

Team leadership

KPI monitoring

Distribution operations

HR processes

WMS

MS Office

Tools

Warehouse Management System (WMS)

Microsoft Office

Job description

Quality Personnel in Milton Keynes is seeking a Distribution Manager to coordinate the site’s overall performance and service delivery. You will lead a team of associates, team leaders and managers to ensure timely, accurate operations.

This role requires strong KPI discipline, attention to quality, safety and cost control, and the ability to drive continuous improvements while maintaining open communication across shifts.