Wholesale Coordinator Wholesale · Threshers Yard, Kingham ·

Bamford Limited

Kingham

Remote

GBP 28,000 - 32,000

Full time

2 days ago
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Benefits offered by this job

Discounts on products
Lunch discounts
Restaurants discounts
Wellness classes discount
Bamford skincare discount
Private medical
Pension scheme
Life assurance
Enhanced holiday pay
Refer a Friend scheme

Job summary

Bamford Limited in Kingham, Oxfordshire, is seeking a Wholesale Coordinator to join our team. The role supports day-to-day wholesale operations, coordinating orders, logistics, product info, launches and invoicing with cross-functional teams.

40 hours per week, in the office, with responsibilities building strong partner relationships and ensuring timely delivery of commercial priorities across the business.

Qualifications

  • Previous experience in a coordination, administration, customer service or sales support role.
  • Excellent organisational skills, with the ability to manage multiple priorities, meet deadlines and maintain a high level of accuracy.
  • Strong communication and interpersonal skills, with the confidence to liaise professionally with customers, suppliers and internal stakeholders.
  • A proactive approach to problem-solving, with the ability to identify issues, take ownership and follow through to resolution.
  • Strong attention to detail, particularly when handling orders, pricing, product information and administrative processes.
  • Good IT skills, including confidence using Microsoft Office and Excel; experience with order management or stock systems would be advantageous.
  • A collaborative and flexible approach, with the ability to work effectively across different teams and brands.
  • A genuine interest in the Daylesford Organic and Bamford brands, their products and their commitment to conscious living and sustainability.

Responsibilities

  • Wholesale Operations & Customer Support: Act as a key point of contact for day-to-day wholesale enquiries, responding promptly and professionally to customer requests and ensuring issues are followed through to resolution.
  • Order Management & Logistics: Coordinate wholesale orders from placement through to dispatch and delivery, working closely with warehouse and supply chain teams to meet agreed timelines.
  • Stock & Supply Coordination: Monitor customer forecasts, order progress and product availability, proactively identifying and escalating any potential delays or supply issues.
  • Product Information & Pricing: Maintain accurate product information, wholesale order forms and price lists, ensuring updates are communicated to partners in a timely manner.
  • New Product Launches: Coordinate operational activities and deadlines for new product launches, ensuring pricing, imagery, product information and retailer documentation are completed ahead of launch.
  • Invoicing & Administration: Liaise with the Accounts team to resolve invoice queries and discrepancies, maintaining accurate records and supporting efficient wholesale administration.
  • Project Coordination: Support wholesale projects, partner activations and commercial initiatives, helping to ensure activities are delivered effectively and to schedule.
  • Relationship Management: Build strong working relationships with internal teams and external wholesale partners, supporting the Account Manager in maintaining positive and effective partnerships.

Skills

Organisational skills
Communication
Detail-oriented
Problem solving
MS Office Excel
Team collaboration
Industry interest

Tools

Order management systems
Stock systems

Job description

THE BAMFORD COLLECTION IS A GROUPOF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHINGAND NURTURING PEOPLE AND PLANET.

ABOUT THE ROLE

The Bamford Collection are looking for an organised, proactive and detail-oriented Wholesale Coordinator to support the day-to-day operations of our wholesale business.

Working closely with the Account Manager and cross-functional teams, the role will ensure the efficient coordination of customer orders, supply and logistics, product information, new product launches, invoicing and customer enquiries.

With a proactive and detail-oriented approach, the Wholesale Coordinator will help maintain strong partner relationships, ensure operational accuracy and support the timely delivery of commercial priorities across the business

HOURS: 40 hours a week, 5 days in the office, Kingham, Oxfordshire.

SALARY:£30,000 per annum

RESPONSIBILITIES

  • Wholesale Operations & Customer Support: Act as a key point of contact for day-to-day wholesale enquiries, responding promptly and professionally to customer requests and ensuring issues are followed through to resolution.

  • Order Management & Logistics: Coordinate wholesale orders from placement through to dispatch and delivery, working closely with warehouse and supply chain teams to meet agreed timelines.

  • Stock & Supply Coordination: Monitor customer forecasts, order progress and product availability, proactively identifying and escalating any potential delays or supply issues.

  • Product Information & Pricing: Maintain accurate product information, wholesale order forms and price lists, ensuring updates are communicated to partners in a timely manner.

  • New Product Launches: Coordinate operational activities and deadlines for new product launches, ensuring pricing, imagery, product information and retailer documentation are completed ahead of launch.

  • Invoicing & Administration: Liaise with the Accounts team to resolve invoice queries and discrepancies, maintaining accurate records and supporting efficient wholesale administration.

  • Project Coordination: Support wholesale projects, partner activations and commercial initiatives, helping to ensure activities are delivered effectively and to schedule.

  • Relationship Management: Build strong working relationships with internal teams and external wholesale partners, supporting the Account Manager in maintaining positive and effective partnerships.

SKILLS AND REQUIREMENTS

  • Previous experience in a coordination, administration, customer service or sales support role, ideally within wholesale, retail, FMCG or a similar commercial environment.

  • Excellent organisational skills, with the ability to manage multiple priorities, meet deadlines and maintain a high level of accuracy.

  • Strong communication and interpersonal skills, with the confidence to liaise professionally with customers, suppliers and internal stakeholders.

  • A proactive approach to problem-solving, with the ability to identify issues, take ownership and follow through to resolution.

  • Strong attention to detail, particularly when handling orders, pricing, product information and administrative processes.

  • Good IT skills, including confidence using Microsoft Office and Excel; experience with order management or stock systems would be advantageous.

  • A collaborative and flexible approach, with the ability to work effectively across different teams and brands.

  • A genuine interest in the Daylesford Organic and Bamford brands, their products and their commitment to conscious living and sustainability.

PERKS AND BENEFITS

Discounts: Enjoy a range of discounts on our products, treatments, and dining experiences from day one, including:

  • Purchase your lunch at any of our Farm shops (food to go or retail) and receive 50% off, up to the value of £20.

  • Shop all other products at our Farm shops and retail stores including clothing, home, garden, food and drink at 30% off, in store and online.

  • Visit any of our Daylesford Restaurants and receive 30% off, or any of our Pubs and received 10% off, for yourself and up to five guests.

  • Book any of our wellness classes, treatments, services or courses at

  • the Daylesford cookery school with 30% off for all employees.

  • Receive 60% off all Bamford skincare and 30% off apparel in-store and online.

    Enjoy 40% off all bath, body & home fragrance products from both Daylesford Organic & Bamford, in store and online.

  • Mental Health Support: 24-hour access to our Employee Assistance Programme through Help@Hand

  • Padel Discount: (Cotswolds)

  • Nationwide Gym Discounts: Various nationwide gym discounts available through Help@Hand such as PureGym and The Gym Group

  • Local Gym Discounts (Cotswolds Area)

  • Wellbeing modules: to provide practical support and advice for your wellbeing

  • Electric Car Scheme: (subject to criteria, following probation)

  • Volunteering Days: One paid day per year to volunteer with a charity of your choice

  • Private Medical: Subsidised private medical insurance through Bupa

  • Pension Scheme: Pay up to 9 percent of your salary into your pension each month with a 4.5 percent contribution from us

  • Life Assurance: Cover equivalent to one year of your annual salary

  • Enhanced Family Leave Pay (T&C’s apply)

  • Enhanced Company Sick Pay (T&C’s apply)

  • Enhanced Holiday Pay (up to 33 days per annum including Bank Holidays, Pro-Rata)

  • Refer a Friend Scheme-Earn up to £750 when you refer a friend to work with us (T&C’s apply)

  • Flu Jabs (optional, available twice per annum)

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