Disrepair Project Lead/Project Manager

RGB Recruitment; Eastleigh; On-site; GBP 30,000 - 38,000; Full time

Job summary

An established industry player is looking for a Disrepair Project Lead to join their Damp, Mould & Disrepair Team. This full-time, permanent role involves managing complex projects and ensuring compliance with legal requirements. You will lead a team, handle escalations, and maintain accurate records while fostering a positive environment. If you are self-motivated, possess strong communication skills, and have a proactive approach to project delivery, this is an exciting opportunity to contribute to a sustainable future for social housing.

Qualifications

• Experience in managing and developing operational teams.
• Knowledge of legal disrepair processes and regulatory obligations.

Responsibilities

• Manage cases from inception to completion, ensuring compliance.
• Compile and present monthly KPI reports for leadership.

Skills

Knowledge of legal disrepair processes

Understanding of damp and mould

Strong communication skills

Team management

Proficiency in Microsoft Office

Tools

Microsoft Office

In-house database systems

Job description

JOB TITLE:

Disrepair Project Lead/Project Manager

LOCATION:

Eastleigh, Hampshire

SALARY:

Up to £37,173 DOE + benefits

DURATION:

Permanent

103459

The Employer:

We are seeking to fill the role of a Disrepair Project Lead within a housing environment. Our client has an ambitious 5-year plan focused on creating a sustainable future for social housing by building new homes and investing in existing ones to foster vibrant, thriving communities.

The Role:

As a Disrepair Project Lead, you will be a key member of the Damp, Mould & Disrepair Team, working alongside the Senior Surveyor to plan and deliver a range of complex projects. Your responsibilities include managing cases from inception to completion, ensuring compliance with legislative requirements, timescales, and company policies.

• Line management of disrepair administration and scheduling within the team, ensuring KPI and SLA adherence.
• Act as the escalation point for internal and external stakeholders regarding open disrepair cases and high-level complaints.
• Attend court proceedings and provide evidence related to disrepair cases.
• Compile and present monthly KPI reports for the leadership team.
• Lead performance and projects related to the Damp, Mould & Disrepair Team as needed.
• Maintain accurate and up-to-date case management records and participate in weekly review meetings.
• Assist in preparing inspection and housing condition reports in collaboration with the Senior Surveyor.
• Ensure timely management of contractor works, both in-house and quoted, from initiation to completion.
• Schedule and document pre- and post-inspections, including customer communications.

The Candidate Needs:

• Knowledge of legal disrepair processes and regulatory obligations.
• Understanding of damp, mould, and building defects with appropriate resolutions.
• Flexible, proactive approach to project delivery and change management.
• Self-motivated with strong communication, administration, and customer service skills.
• Team player with a positive attitude, respectful, and adaptable.
• Experience in managing and developing operational teams.
• Ability to improve processes to enhance customer and colleague experience.
• Proficiency in Microsoft Office and in-house database systems.
• Alignment with clients’ values and behaviours.

Summary:

This is a full-time, permanent role working 40 hours over 5 days. A satisfactory Basic DBS check is required.

Interview:

The client aims to fill this position quickly. Interested candidates should send their CV promptly for consideration.

Contact Carol at RGB Recruitment: 01392357018