Disrepair Programme Lead: Housing Maintenance & Compliance

WPS; Walton-on-Thames; On-site; GBP 42,000 - 63,000; Full time

Job summary

WPS is seeking a Disrepair Manager to lead end-to-end programmes for a local authority. You will act as the primary liaison between the council, contractors and stakeholders, reviewing claims and scoping works from survey reports to ensure timely and compliant delivery.

You will oversee contractor performance, drive KPIs, manage budgets, and ensure H&S and CDM compliance across all works. The role offers progression opportunities and impactful public sector work within a supportive team culture.

Qualifications

• Experience in disrepair or housing maintenance management.
• Strong knowledge of housing compliance and regulations.
• Confident managing contractors and stakeholders.
• Ability to handle multiple priorities in a fast‑paced environment.
• Commercial awareness and focus on quality outcomes.

Responsibilities

• Deliver end-to-end disrepair programmes within SLAs.
• Act as main liaison between council, contractors & stakeholders.
• Review claims and accurately scope works from survey reports.
• Manage contractors and ensure works are delivered on time, safely, and to quality standards.
• Drive KPIs including turnaround times, first-time fix & customer satisfaction.
• Oversee pre/post inspections to ensure compliance and sign-off standards.
• Support legal processes including pre-action protocols & joint inspections.
• Ensure full compliance with H&S legislation, CDM, and council policies.
• Manage budgets and maintain cost-efficient delivery.
• Maintain clear documentation and provide regular client reports.
• Engage residents, manage expectations & resolve complaints.
• Identify improvements to reduce repeat defects and future claims.

Skills

Disrepair management

Contractor management

Stakeholder management

Housing compliance

Time management

Quality focus

Job description

WPS is seeking a Disrepair Manager to lead end-to-end programmes for a local authority. You will act as the primary liaison between the council, contractors and stakeholders, reviewing claims and scoping works from survey reports to ensure timely and compliant delivery.

You will oversee contractor performance, drive KPIs, manage budgets, and ensure H&S and CDM compliance across all works. The role offers progression opportunities and impactful public sector work within a supportive team culture.