Dispensing Optician & Practice Manager — Lead & Grow

Zest Business Group Ltd; Greater London; On-site; GBP 28,000 - 33,000; Full time

Job summary

An independent optical practice in Pinner is seeking a Dispensing Optician / Practice Manager to lead daily operations and a small team. This role involves managing KPIs, ensuring patient-centred care, and supporting local marketing initiatives. Ideal candidates will be qualified and embody a patient-first mindset. The practice offers a supportive environment and opportunities for professional growth.

Benefits

Support from an experienced Director

Opportunity for professional growth

Community-based practice

Qualifications

• Desire and aptitude to lead a small team and drive service excellence.
• Genuinely enjoys patient interaction and building long-term relationships.
• Comfortable working towards targets without compromising care.

Responsibilities

• Take full responsibility for the Pinner branch’s day-to-day operations.
• Lead, mentor and develop a small team of dispensing staff and optical assistants.
• Manage branch performance and associated KPIs.

Skills

Patient-first mindset

Team leadership

Commercial awareness

Empathy and engagement

Education

Qualified as a Dispensing Optician (FBDO or equivalent)

Job description

An independent optical practice in Pinner is seeking a Dispensing Optician / Practice Manager to lead daily operations and a small team. This role involves managing KPIs, ensuring patient-centred care, and supporting local marketing initiatives. Ideal candidates will be qualified and embody a patient-first mindset. The practice offers a supportive environment and opportunities for professional growth.