Dispensing Optician Manager

Specsavers; Swadlincote, Blaby, Daventry, Whitstable, Newcastle upon Tyne; On-site; GBP 35,000 - 38,000; Full time

Job summary

Join a forward-thinking company as a Dispensing Optician Manager, where your expertise will enhance customer care. In this dynamic role, you'll lead a dedicated team, ensuring exceptional patient experiences while managing daily operations. With a focus on professional growth, you'll have access to outstanding development opportunities and cutting-edge technology. This is not just a job; it's a chance to make a real impact in the community and grow your career in a supportive environment. If you're passionate about customer service and ready to take the next step in your career, this is the perfect opportunity for you.

Benefits

33 days holiday + birthday off

Pension contribution

Support with CET

Exceptional clinical and professional development opportunities

Access to cutting-edge clinical technology

Qualifications

• Must have previous experience working in an optician with management experience.
• GOC registered and qualified Dispensing Optician.

Responsibilities

• Ensure good levels of customer service at all times.
• Manage aftersales service and contribute to sales targets.

Skills

Customer Service

Management Experience

Clinical Judgment

Problem Solving

Education

GOC Registration

Qualified Dispensing Optician

Tools

OCT

Job description

Position: Dispensing Optician Manager
Location: Swadlincote
Salary: Up to £38,000 depending on experience
Working Hours: Full-Time
Experience Level: Must have previous experience working in an optician with management experience and a valid GOC number.

Your future is clear at Specsavers Swadlincote, where there’s always something exciting ahead.

Come and join our accomplished team as a Dispensing Optician Manager at Specsavers Swadlincote, where we are at the height of customer care. Join us and help work to ensure every single one of our customers receives the very best patient experience. We’re community-focused and we need someone ready to use their passion, skills and experience to build on our ever-growing and loyal customer base.

Our Dispensing Opticians are the face of our clinic on the shop floor and usually an integral part of our store management team, so we’re keen to get you up to speed with management responsibilities. With ILM courses, pre-reg supervision and Specsavers Partnership Pathway available, we can guide you on your way to becoming a great leader. This – along with your clinical expertise – will stand you in good stead if you choose to become a store director yourself one day.

We’re dedicated to our customers, but what really makes this role stand out is that we offer a workplace with a difference - where people grow both personally and professionally.

What’s on offer?

• Outstanding annual salary up to £35,000 depending on experience
• 33 days holiday + birthday off
• Part of the Great Place to Work Scheme
• Pension contribution
• Support with CET
• Exceptional clinical and professional development opportunities
• Access to cutting-edge clinical technology, such as OCT

The Role in a Nutshell:

• Ensure that you provide good levels of customer service to customers at all times.
• Liaise with Optometrists to ensure that each customer you dispense receives a consistent quality handover.
• Manage aftersales service (including complaints and problem solving) in a customer service focused ‘can do’ manner.
• Contribute to achievement of individual and team sales targets by demonstrating effective professional sales techniques.
• Work with your team identifying areas of improvements, whilst achieving set goals
• Carry out 121s and overall management duties to support the store

Then there’s you

Alongside being a qualified and GOC registered Dispensing Optician, we are searching for someone who shares our store’s ethos. Someone who wants to grow, develop and offer exceptional customer care along the way. We want a practitioner who prides themselves on their clinical judgment, that isn’t afraid of a hands-on approach and who is keen to get involved and build rapport with the rest of the team. In summary, we’re looking for a skilled Dispensing Optician to join us, be part of the team and assist in driving our practice forward.

Find out more

For more information or to apply, please contact Connie Fazackerley at Specsavers Recruitment Service on 07526508358 or [e-mail].