Dispensing Optician

The Boots Company PLC; Norwich; On-site; GBP 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a qualified Dispensing Optician to provide exceptional customer care and expert advice. In this role, you will support customers in selecting the perfect eyewear while working closely with your Optical team to ensure compliance and operational efficiency. The company values inclusivity and offers a supportive environment for professional growth. With a range of benefits and a commitment to employee wellbeing, this opportunity is perfect for those looking to make a meaningful impact in the optical field while enjoying a fulfilling career.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free counselling and support

Qualifications

• Qualified Dispensing Optician with GOC registration.
• Passion for learning and development with CPD training.

Responsibilities

• Provide clinical support and expert advice in-store.
• Inspire the Optical team and ensure excellent customer service.
• Help customers choose the right eyewear based on their needs.

Skills

Customer Care

Clinical Support

Knowledge Sharing

Listening Skills

Expertise in Eyewear Selection

Regulatory Compliance

Technology Adaptability

Education

Registered with the General Optical Council (GOC)

Job description

About the role

As a qualified Dispensing Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in one of our stores, reporting to the Store Manager.

Responsibilities include:

1. Providing clinical support in store for regulated dispensing
2. Inspiring your Optical team by sharing your knowledge to offer the very best service.
3. Listening to the needs of customers and offer expertise and advice.
4. Helping our customers to choose the correct eyewear and offer guidance to ensure our customers receive the best product suited to their needs.
5. Supporting the team to deliver an efficient model day and operational processes to ensure that the business trades legally.
6. Providing expert knowledge for patients with more specialist requirements.

What you’ll need to have:

1. Registered with the General Optical Council (GOC)
2. Passion for your own learning and development, completing all CPD training as part of the GOC requirement.

It would be great if you also have:

1. Ability to embrace new technology

Our benefits:

1. Boots Retirement Savings Plan
2. Discretionary annual bonus
3. Generous employee discounts
4. Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
5. Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
6. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.

Why Boots Opticians

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.

What's next

After submitting your application online, it will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.