Dispensing Optician

Specsavers; Daventry, West Bridgford, Kingswinford, Inverness; On-site; GBP 25,000 - 45,000; Full time

Job summary

Join a community-focused team as a Dispensing Optician, dedicated to providing exceptional customer care. This role offers the opportunity to grow both personally and professionally, with pathways to leadership and clinical expertise. You will be integral to the store management team, ensuring customers receive the best experience possible while contributing to sales targets. With state-of-the-art facilities and a supportive environment, this position is perfect for someone eager to make a difference and advance their career in optometry.

Qualifications

• Must have previous experience working in an optician.
• GOC number required for practice.

Responsibilities

• Provide excellent customer service at all times.
• Liaise with Optometrists for quality handover.
• Manage aftersales service and complaints effectively.

Skills

Customer Service

Clinical Judgment

Sales Techniques

Problem Solving

Education

GOC Registration

Qualified Dispensing Optician

Job description

Position: Dispensing Optician
Location: Daventry, Northamptonshire
Salary: Competitive salary depending on experience (T&Cs Apply)
Working Hours: Full or Part Time hours Considered
Career Prospects: Pathway available (we can talk about this more on application)
Experience Level: Must have previous experience working in an optician and must have a GOC number.

Come and join our accomplished team as a Dispensing Optician at Specsavers Daventry, where we are at the height of customer care. Join us and help work to ensure every single one of our customers receives the very best patient experience. We’re community-focused and we need someone ready to use their passion, skills and experience to build on our ever-growing and loyal customer base.

Our Dispensing Opticians are the face of our clinic on the shop floor and usually an integral part of our store management team, so we’re keen to get you up to speed with management responsibilities. With ILM courses, pre-reg supervision and Specsavers Partnership Pathway available, we can guide you on your way to becoming a great leader. This – along with your clinical expertise – will stand you in good stead if you choose to become a store director yourself one day.

We’re dedicated to our customers, but what really makes this role stand out is that we offer a workplace with a difference - where people grow both personally and professionally. Our store has recently expanded with a 5th test room and state of the art contact lens suite. Our partner Satvinder is keen to develop his team and has himself completed the conversion course from DO to CLO to Optometrist and would be keen to support others down the same route.

The Role in a Nutshell:

1. Ensure that you provide good levels of customer service to customers at all times.
2. Liaise with Optometrists to ensure that each customer you dispense receives a consistent quality handover.
3. Manage aftersales service (including complaints and problem solving) in a customer service focused ‘can do’ manner.
4. Contribute to achievement of individual and team sales targets by demonstrating effective professional sales techniques.

Then there’s you

Alongside being a qualified and GOC registered Dispensing Optician, we are searching for someone who shares our store’s ethos. Someone who wants to grow, develop and offer exceptional customer care along the way. We want a practitioner who prides themselves on their clinical judgment, that isn’t afraid of a hands-on approach and who is keen to get involved and build rapport with the rest of the team. In summary, we’re looking for a skilled Dispensing Optician to join us, be part of the team and assist in driving our practice forward.

Find out more

For more information or to apply, please contact Connie Fazackerley at Specsavers Recruitment Service on 07526508358 or [e-mail].