Dispensary Operations Technician – Hospital Pharmacy

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust; Coventry; On-site; GBP 25,000 - 31,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust in Coventry is seeking to enhance its pharmacy distribution service across wards, theatres and departments with a focus on reliability, efficiency and quality patient care. The role involves supervising pharmacy technicians and assistants and contributing to service development.

This Trust, known for teaching and research, offers opportunities to work within a modern, innovative environment and to participate in learning and development

Responsibilities

• To effectively monitor workload and manage pharmacy technicians and assistants to respond to demands as required.
• To contribute to the design, implementation and evaluation of new and improved pharmacy dispensary services.
• To support the workflow within the Dispensary, ensuring work is processed to required deadlines and urgent requests are dealt with promptly. To make appropriate escalations to the Duty Technician if workload reaches designated escalation points.
• Monitor turnaround times and workload status using in-house tracking system.
• To assist the Duty Technician in the investigation of complaints in accordance with the Trust policies and participate in any corrective action required.

Job description

University Hospitals Coventry and Warwickshire NHS Trust in Coventry is seeking to enhance its pharmacy distribution service across wards, theatres and departments with a focus on reliability, efficiency and quality patient care. The role involves supervising pharmacy technicians and assistants and contributing to service development.

This Trust, known for teaching and research, offers opportunities to work within a modern, innovative environment and to participate in learning and development