Dispensary Manager

Suffolk LMC; Framlingham; On-site; GBP 38,000 - 52,000; Full time

Job summary

Suffolk LMC is seeking a Pharmacy Technician to take on the role of Dispensary Manager for Framlingham Surgery, with some duties at Earl Soham. You will oversee day‑to‑day dispensary operations, ensuring safety, accuracy and smooth workflows across two sites.

You will manage a dispensary team, monitor stock levels and standards, and support broader pharmacy activities by addressing patient queries and liaising with GPs and practice staff. Experience with controlled drugs and DSQS is important.

Qualifications

• Registered Pharmacy Technician with GPhC and Level 3 qualification.
• Experience in a dispensary environment, ideally in general practice or primary care.
• Strong leadership and organisational skills, able to manage multiple sites.

Responsibilities

• Oversee dispensary operations across Framlingham and Earl Soham sites.
• Manage the dispensary team, workflows, stock and standards to ensure safe dispensing.
• Resolve patient and prescription queries, collaborating with GPs and practice staff.
• Lead on controlled drugs and DSQS; be the main point of contact for dispensary matters.

Skills

Pharmacy Technician

People management

Stock management

DSQS

Education

Level 3 qualification in Pharmacy

Job description

Are you a Pharmacy Technician looking for a role where you can really shape how a dispensary runs?

We re looking for a Dispensary Manager to take responsibility for the day-to-day running of our dispensary service for Framlingham Surgery.

You’ll be mainly based at Framlingham, with some working at Earl Soham, and you will play a key role in making sure our dispensary service is safe, organised, and works well for both patients and staff.

About the role

This is a hands‑on management role where you will oversee how the dispensary operates across both sites.

You will manage the dispensary team, keep a close eye on workflows, stock, and standards, and make sure medicines are dispensed safely and accurately. You will also support wider pharmacy and prescribing activity by helping to resolve patient and prescription queries, working closely with GPs, pharmacist, and the practice team.

You will take the lead on areas such as controlled drugs and DSQS, and act as the main point of contact for dispensary matters within the practice.

About you

You will be a registered Pharmacy Technician (GPhC) with a Level 3 qualification, and you will already have good experience working in a dispensary environment ideally in general practice or primary care.

You will be comfortable managing people, organising workloads, and keeping oversight of what s going on across more than one site. You ll be practical, organised, and confident taking responsibility for standards, safety, and compliance.

Experience with controlled drugs, stock management, and DSQS is important. Experience of audits or inspections would be helpful, but not essential.

If you would like more information about us, the services we offer or would like to discuss anything you have seen on our website, please get in touch.