Dispensary Assistant

VC Evidensia UK; Derby; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a versatile Dispensary Assistant to join their dynamic team. This full-time role offers a unique opportunity to engage with clients and support a busy dispensary environment. With a focus on exceptional client care and meticulous attention to detail, you will play a key role in maintaining stock levels and ensuring the highest standards of service. The practice boasts state-of-the-art facilities and a supportive team atmosphere, making it an ideal place to grow your career. If you are flexible and passionate about providing top-notch care, this position is perfect for you.

Benefits

6.6 weeks annual leave

Additional annual leave for birthday

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Qualifications

• Experience in a dispensing pharmacy is preferred but not essential.
• Excellent client care skills and attention to detail are crucial.

Responsibilities

• Maintain stock levels of medications and check 'use by' dates.
• Assist with client queries both in person and over the phone.

Skills

Client care skills

Attention to detail

Flexibility

Job description

We are looking for a competent Dispensary Assistant who is happy to be a professional all-rounder with the flexibility to work within a busy dispensary whilst also helping with client queries both in person and over the phone.

Ideally, you will have previous working experience within a dispensing pharmacy, but this is not essential if your other qualities include excellent client care skills. Attention to detail is required as no two days are the same in this role. Your responsibilities will include maintaining sufficient stock levels of medications and other items, both physically and by electronic means. Additionally, “use by” dates on products need to be closely checked.

Our fantastic practice

Pride Veterinary Centre is part of the Independent Vet Care group, offering a range of state-of-the-art equipment and facilities. Our diagnostics and treatments are second to none and we have many highly trained and experienced colleagues to ensure that our patients receive the very best treatment.

We strive to deliver world-class patient care and our fantastic facilities provide a superb care environment, including 13 consultation rooms, 7 hospital wards, 5 theatres, full advanced imaging suite, 3 ultrasound rooms, an endoscopy suite, hydrotherapy pool and treadmills and dedicated chemo & radio-iodine treatment rooms define the setting.

More about our team

The Dispensary Team at Pride Park is small and close-knit and is part of the wider client care team. Our Dispensary Assistant will work across several internal teams and have extensive contact with our clients. Being comfortable engaging with clients and other teams is therefore essential.

This is a full-time role (37.5 hours per week) and will include some evenings, weekends, and bank holidays on a rota basis; flexibility is key to help with holiday and sickness cover.

In addition to a competitive salary, you will benefit from:

• 6.6 weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Discounted staff pet care

Scarsdale Vets, Pride Veterinary Centre, Derby