Dispatcher

NHS National Services Scotland; Kirkcaldy; In loco; GBP 21.000 - 30.000; Part-time

Descrizione del lavoro

NHS National Services Scotland is seeking a Dispatch team member to support Flow and Navigation (FNC) in Fife. You will liaise with multiple services to ensure smooth, safe, and efficient acute care delivery within available resources, working with a multidisciplinary team in a high-demand environment.

Role requires experience in health-care settings, knowledge of medical terminology, and solid computer skills.

Competenze

• Experience working in a health-care setting.
• Familiarity with medical terminology and computer skills.
• Good knowledge of Fife geography.
• Ability to work in a fast-paced environment and use initiative.

Mansioni

• Liaise with MDTs and internal/external services to ensure safe, effective service delivery.
• Work as part of the Flow and Navigation team to support 7-day coverage.
• Be flexible to work across 08:00–20:30, including weekends and public holidays as required by rota.

Conoscenze

Healthcare experience

Medical terminology

Computer skills

Geographical knowledge of Fife

Fast-paced environment

Descrizione del lavoro

Flow and Navigation (FNC) are currently recruiting for key Dispatch personnel. You will join the FNC team and liaise with other key Services in order to provide acute care to the population of Fife covering a 7 day service.

We are looking for organised individuals who have experience working in a fast paced environment with the confidence and ability to use your own initiative when problem solving to ensure that FNC runs smoothly, safely and effectively within the resources available. You will have consistent access to the senior FNC team for support as required.

As a Dispatcher you will work alongside a Multi-Disciplinary Team and must demonstrate and be able to establish effective working relationships both internally and externally. You will also have experience of working within agreed processes and scripting to ensure safe and effective service delivery at all times.

You will have experience of working within a health-care setting, medical terminology, computer skills and have a good sound geographical knowledge of Fife.

Rota's will be agreed on a four week basis. This will require you to be able to work flexibly across the hours of 08:00 - 2030, including weekends and all public holidays; this includes Christmas Day / Boxing Day / New Years Day, and you would be expected to work these days as a normal working day should the days fall on your agreed rota days.

Please note the salary for part time is pro rata.

For informal enquiries, please contact Laura Clarkson at [e-mail] or call 01582 643355 ext 20003 or Emily Ferguson at [e-mail] ext 22376.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application - your answers must be your own.

A requirement of this post is to become a member of the Protection of Vulnerable Groups (PVG) Scheme Prior to appointment.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK websitehere.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsoredBEFORE submitting your application form.

We offer flexible working and family-friendly policies and fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.