Dispatcher

NHS Scotland; Scotland; Sur place; CLP 20 916 000 - 33 989 000; Temps partiel

Résumé du poste

NHS Scotland is recruiting a Dispatcher to join the Flow and Navigation team, providing acute care coordination for Fife across a 7-day service. You will liaise with multidisciplinary colleagues to ensure smooth, safe delivery within resource limits and use established processes and scripts.

Applicants should be organised, thrive in a fast-paced environment, and have sound geographic knowledge of Fife. PVG scheme, UK work permission, and flexible rota are required.

Qualifications

• Experience in a health-care setting with good communication abilities.
• Ability to work in a fast-paced environment and use initiative.
• Knowledge of Fife geography and scheduling responsibilities.

Responsabilités

• Dispatch and coordinate with a multidisciplinary team to ensure safe service delivery.
• Liaise with key services to support 7-day coverage for acute care.
• Follow agreed processes and scripting for consistency and safety.

Connaissances

Organised

Fast-paced experience

Problem solving

Communication

Team liaison

Geographical knowledge

Computer skills

Outils

Computers

Description du poste

Flow and Navigation (FNC) are currently recruiting for key Dispatch personnel. You will join the FNC team and liaise with other key Services in order to provide acute care to the population of Fife covering a 7 day service.

We are looking for organised individuals who have experience working in a fast paced environment with the confidence and ability to use your own initiative when problem solving to ensure that FNC runs smoothly, safely and effectively within the resources available. You will have consistent access to the senior FNC team for support as required.

As a Dispatcher you will work alongside a Multi-Disciplinary Team and must demonstrate and be able to establish effective working relationships both internally and externally. You will also have experience of working within agreed processes and scripting to ensure safe and effective service delivery at all times.

You will have experience of working within a health-care setting, medical terminology, computer skills and have a good sound geographical knowledge of Fife.

Rota’s will be agreed on a four week basis. This will require you to be able to work flexibly across the hours of 08:00 – 2030, including weekends and all public holidays; this includes Christmas Day / Boxing Day / New Years Day, and you would be expected to work these days as a normal working day should the days fall on your agreed rota days.

Please note the salary for part time is pro rata.

For informal enquiries, please contact Laura Clarkson at [e-mail] or call 01582 643355 ext 20003 or Emily Ferguson at [e-mail] ext 22376.

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A requirement of this post is to become a member of the Protection of Vulnerable Groups (PVG) Scheme Prior to appointment.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK websitehere.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsoredBEFORE submitting your application form.

We offer flexible working and family-friendly policies and fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.