262224 (KMc) Patient Flow Co-ordinator

NHS Scotland; Astley; On-site; GBP 24,000 - 32,000; Full time

Job summary

NHS Scotland is seeking a confident, well-organised Patient Flow Co-ordinator to join the Edinburgh Flow and Discharge Hub at the Astley Ainslie Hospital. This 36-hour-per-week role focuses on safe patient flow and timely discharge across Lothian hospitals.

You will work with a small, busy team to identify discharge pathways, apply delayed discharge coding, and help allocate beds within EHSCP. Full training will be provided.

Qualifications

• Educated to HNC/HND level or equivalent experience, preferably in an NHS environment.
• Advanced knowledge of Microsoft Office packages is essential.
• Experience in an NHS setting is advantageous.

Responsibilities

• Identify patients suitable for discharge pathways and apply delayed discharge coding.
• Support the efficient allocation of beds within EHSCP.
• Deliver administrative duties to support daily operations and reporting.

Skills

Administrative skills

Microsoft Office

Data reporting

Communication

Time management

Education

HNC/HND

Tools

Microsoft Office

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application—but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you—not an AI tool.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found in the further information for this vacancy.

Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage.

We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

An exciting opportunity has arisen for a confident, well-organised individual to join the Edinburgh Flow and Discharge Hub, based at the Astley Ainslie Hospital. We are seeking a Patient Flow Co-ordinator (36 hours per week) to support safe, effective patient flow and discharge across hospitals within Lothian.

You will be part of a small but busy team of seven staff, working collaboratively to ensure the smooth progression of patients through their care pathways. Key responsibilities include identifying patients suitable for discharge pathways, applying delayed discharge coding, and supporting the efficient allocation of appropriate beds within EHSCP. Full training will be provided.

Working as part of a wider multidisciplinary team, you will deliver a comprehensive range of administrative duties to support the department’s daily operational demands. You should be proficient in Microsoft Office applications, able to extract and summarise data for time-sensitive statistical reporting, and confident communicating with a range of colleagues and services. The ability to use your own initiative, work under pressure, and meet strict deadlines with minimal supervision is essential.

Applicants should be educated to HNC/HND level or possess equivalent relevant experience, ideally within an NHS environment. Advanced knowledge of Microsoft Office packages is essential.

This is a 36-hour, office-based post worked over five days.

For informal enquiries, please contact: Jenny MacKenzie, Discharge Hub Manager Tel: [phone]