Dispatch Supervisor

Barker Ross; Leicester Forest East; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-established manufacturing company in Leicester is seeking a Dispatch Supervisor to oversee delivery operations. The role requires strong leadership and organisational skills. Candidates should have previous supervisory experience in logistics. This position offers a competitive pay of £16 per hour plus benefits in a supportive, fast-paced environment with career progression opportunities.

Benefits

Competitive pay

Company benefits

Long-term career progression

Supportive team culture

Qualifications

• Previous experience in a dispatch, logistics, or transport supervisory role.
• Strong geographical knowledge of the UK road network.
• Excellent planning and organisational skills with the ability to prioritise effectively.
• Proven ability to work under pressure and meet deadlines.
• Physically fit and comfortable with manual handling when required.

Responsibilities

• Manage daily dispatch operations including loading and delivery planning.
• Supervise Goods In staff to ensure smooth warehouse flow.
• Oversee fleet management for compliance and maintenance.
• Engage with customers in a professional manner.

Skills

Organisational skills

Leadership qualities

Customer service

Problem-solving

Interpersonal skills

Geographical knowledge of UK road network

Tools

Excel

Outlook

Job description

Overview

Job Title: Dispatch Supervisor
Location: Leicester, LE3
Salary: £16 per hour + company benefits
Hours: Standard 7:00am - 3:30pm (flexibility required)
Start Date: ASAP

About the Company

Our client is a well-established, market-leading manufacturer within the signage and display industry. They have built a strong reputation for delivering high-quality, bespoke solutions to clients across multiple sectors. With a fast-paced and forward-thinking environment, they are now looking to strengthen their operations team with an experienced Dispatch Supervisor.

The Role

As Dispatch Supervisor, you will take full responsibility for the coordination and execution of the delivery operation. This is a hands-on role requiring excellent organisational skills, strong leadership qualities, and a proactive approach to problem-solving. You\'ll be supervising a small team, ensuring goods are dispatched efficiently and to the highest standard, while also overseeing vehicle management and maintaining strong relationships with customers.

Responsibilities

• Manage and oversee daily dispatch operations, including loading, scheduling, and delivery planning.
• Supervise and support Goods In staff to ensure smooth warehouse flow.
• Conduct effective route planning to maximise efficiency and meet strict deadlines.
• Oversee fleet management, including compliance, servicing, and maintenance.
• Carry out HR responsibilities where required, including wages, annual reviews, and performance management.
• Maintain accurate documentation using Excel and Outlook.
• Engage with customers both face-to-face and over the phone in a professional and courteous manner.
• Explore and implement new systems and software to improve dispatch and logistics processes.
• Carry out heavy lifting when necessary.

Qualifications

• Previous experience in a dispatch, logistics, or transport supervisory role.
• Strong geographical knowledge of the UK road network.
• Excellent planning and organisational skills with the ability to prioritise effectively.
• Good working knowledge of Excel and Outlook.
• Strong interpersonal skills with a polite, approachable, and customer-focused manner.
• Proven ability to work under pressure and meet deadlines.
• Reliable, trustworthy, with excellent timekeeping and attention to detail.
• Physically fit and comfortable with manual handling when required.

What’s on Offer

• Competitive pay of £16 per hour plus company benefits.
• Opportunity to join a rapidly growing business within a thriving industry.
• A supportive, collaborative team culture in a modern, fast-paced environment.
• Long-term career progression opportunities as the company continues to expand.

Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business