Dispatch Operations Supervisor

Gressingham Foods; Hinderclay; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Annual bonus

Staff discount

Training opportunities

Counselling support

Pension

Staff canteen discount

Family events

Health screening

Mental health support

Employee draw

Long service awards

Job summary

Gressingham Foods is seeking a Dispatch Supervisor to lead the day-to-day operations of the Dispatch department at Redgrave, ensuring orders are picked on time and correctly documented.

You will manage dispatch staff, motivate the team, liaise with Sales and Factory Manager, and ensure products are dated, at correct temperature, and meet quality standards. This role operates on a 4 on 4 off schedule (Day/Night shifts) with opportunities for training and progression within the company.

Responsibilities

• Ensure the smooth running of the day-to-day operations of the Dispatch department at Redgrave.
• To manage dispatch staff in a positive, professional manner, ensuring they are motivated, informed and working as efficiently as possible in accordance with working procedures.
• Liaise with Sales, and Factory Manager regarding daily orders.
• Ensure orders are picked accurately on time and are correctly documented.
• Check products are correctly dated.
• Check products are at correct temperature.
• Check that quality of the products, to be dispatched, meet the required standard. Report any problems regarding quality of any product to Factory Manager & Technical Manager.
• Responsible for ensuring all chill and cold stores are clean and tidy throughout the day.
• Check daily stock on chilled and frozen products.
• Ensure that goods in are correctly documented.
• Ensure that returns to production are correctly documented.
• Contribute ideas on ways to improve productivity, cost reduction and despatch of product to the customer.
• Identify and deliver the on-the-job training required for dispatch staff; liaise with Chilled Warehouse Manager regarding other training needs.
• Promote safe work activities by conducting meeting with team members
• Maintain all aspects of company policy (as per the Company Handbook).
• Any other duties required connected with poultry processing.

Job description

Gressingham Foods is seeking a Dispatch Supervisor to lead the day-to-day operations of the Dispatch department at Redgrave, ensuring orders are picked on time and correctly documented.

You will manage dispatch staff, motivate the team, liaise with Sales and Factory Manager, and ensure products are dated, at correct temperature, and meet quality standards. This role operates on a 4 on 4 off schedule (Day/Night shifts) with opportunities for training and progression within the company.