Dispatch Administrator – Nights

Relyonservices; Bristol; On-site; GBP 15,911 - 22,661; Full time

Job summary

Relyonservices in Bristol is looking for a dedicated dispatch administrator to join their expanding team. This role involves receiving jobs from call centres, liaising with clients, and ensuring staff welfare while managing operational tasks.

The position offers full training and equipment, with structured shifts and opportunities for overtime and development. Ideal candidates possess strong communication and IT skills and can work under pressure within a supportive team environment.

Qualifications

• Experience in a similar role is desired.
• Essential skills include communication, IT, pressure handling, and teamwork.

Responsibilities

• Receiving jobs and allocating to officers.
• Liaising with service partners and clients.
• Ensuring staff welfare monitoring.
• Proofreading and issuing reports.
• Arranging short-term officer cover.

Skills

Good communication skills

Good IT skills

Ability to work under pressure

Willingness to support a team

Job description

£14.00 per hour (double time Bank Holidays)

Hours:

Holiday:

Pro Rata as per shift pattern

About Relyon Guarding and Security Services

Relyon Guarding and Security Services is a privately owned business, established over 25 years ago with multiple contracts with many prestigious clients across the Bristol and the Southwest, with offices in Bristol and Devon. Our clients include, Mitie, Bath and Northeast Somerset Council, Environment Agency, Defra and Bupa to name a few.

Due to business expansion and contract wins, we are looking to increase our team with multiple vacancies for security staff within the Bristol and surrounding areas.

The Role

We are seeking a dedicated dispatch administrator to join our expanding team. Your duties will include:

Key Responsibilities

• Receiving jobs from various call centres and allocating to officers.
• Liaising with service partners, clients and officers to keep abreast of progress.
• Ensuring systems are monitored to protect the welfare of staff.
• Proof reading and issuing reports to clients.
• Arranging short term officer cover and managing absence.
• Updating key documents.
• Full training will be provided.
• Full uniform and equipment to complete the role is provided.
• Opportunities for additional shift, overtime and development.

Shifts

Your shift pattern is determined by rota per month (average of 42 hours per week) and is based on a four on, four off pattern. 1800-0600 or 1900-0700
Saturday 1800-0600 or 1900-0700
Sundays & Bank Holidays 1800-0600 or 1900-0700

Requirements

• Experience in a similar role – Desired
• Good communication skills – Essential
• Good IT skills – Essential
• Ability to work under pressure – Essential
• Willingness to work within and support a team – Essential

If you are dedicated, reliable and ready to contribute to a leading security service provider, we would love to hear from you.