Dishroom Supervisor

DO & CO AG; Hounslow; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

On-site role

Refer a Friend scheme

Free meals on-site

In-house training opportunities

Career development opportunities

Job summary

DO & CO is seeking a hands-on Dishroom Supervisor in the Hounslow area to oversee daily manpower planning and ensure top-tier productivity on-site. You will train staff, manage shifts, and drive efficiency in a luxury airline catering unit.

The role requires a proactive, team‑oriented leader with strong English communication skills, attention to detail, and a passion for delivering exceptional service in a high-end cuisine environment.

Qualifications

• Minimum 2 years supervisory experience in a high-volume manufacturing or food production setting.
• Experience in a fresh food industry is preferred.
• Labor relations experience is a plus but not required.
• Passion for high-end cuisine with motivation to deliver exceptional service.
• Well-presented, professional with a can-do attitude and team spirit.
• Clear and engaging communicator in English, both written and spoken.

Responsibilities

• Monitor and supervise daily manpower planning in the Dishroom department.
• Train and monitor employees on procedures to maximize productivity.
• Collaborate with management to improve unit performance.
• Manage workflow and balance shift responsibilities.
• Maintain financial goals related to productivity, overtime, and labor hours.
• Coordinate with maintenance for preventive maintenance and timely repairs.
• Conduct inventory to minimize waste and ensure proper usage.
• Ensure HACCP, FDA, USDA, and safety compliance with policies.
• Develop the team with direction and constructive feedback.
• Plan production according to the daily schedule and overview activities.
• Maintain cleanliness of working areas for audits.
• Provide reports on productivity and other performance indicators to management.
• Support the team and celebrate successes as a family.

Skills

Supervisory experience

Fresh food industry

Labor relations

Cuisine passion

Team leadership

English communication

Change management

Attention to detail

Excel reporting

People mentoring

Job description

Company Description

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

Job Description

• Monitor and supervise daily manpower planning in Dishroom department
• Trains and monitors employees on proper work procedures to ensure maximum productivity all times
• Works with management staff to improve performance of the unit.
• Manages work flow balancing the division of responsibilities amongst employees on each shift
• Maintains all financial goals related to productivity, overtime, labor goals and hours
• Works with maintenance staff to ensure preventive maintenance of machinery according to schedules, reports maintenance and repair issues in timely manner.
• Conducts inventory of products and customer materials to ensure proper usage and minimization of waste.
• Ensures employees adhere to HACCP, FDA, USDA and safety regulations and compliance with company policies and procedures.
• Strategically and effectively managing the team, ensuring that they are being developed, have direction, and are provided with meaningful feedback
• Planning production in accordance with the daily schedule as well as an overview of all activities carried out in the production area
• Maintaining the presentation and cleanliness of working areas at all times for auditing purposes
• Providing reports on productivity and other performance indicators to management
• Taking responsibility for all your actions, support your team, and celebrate successes as a family

Qualifications

• Minimum 2 years supervisory experience working in a high volume, manufacturing or food production
• Previous experience in a similar role or experience within a fresh food industry related sector is prefered
• Current or previous labor relations experience is a plus, but not required.
• Passion for high-end cuisine, love for food and motivation to deliver exceptional service
• Well presented, professional individual with a can-do, positive attitude that indulges in team success
• The ability to be a positive change champion for DO & CO, identifying key impact areas and priorities and supporting change programmes and strategies in order to gain optimal results
• Meticulous attention to detail and data driven with the ability to influence and educate
• Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best
• You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the team well informed
• Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family
• Have a great understanding and working knowledge of the whole unit and be the expert in delivering practical actions for its improvement by taking a hands‑on approach
• Highly proficient in excel with excellent working knowledge of reporting

Additional Information

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

• £14.42 per hour
• On‑Site role
• Enjoy perks by referring your friends through our Refer a Friend Scheme
• Save money and time with On‑Site Free Meals
• Expand your skills and knowledge through our in‑house training opportunities.
• A business where you can have a real impact, we’re not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

#docolondon