Discharge Services Administrator | University Hospitals Dorset NHS Foundation Trust

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust; Bournemouth; On-site; GBP 26,000 - 27,000; Full time

Job summary

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust is seeking a Discharge Services Administrator to join the Discharge Team in Bournemouth. The role focuses on information and analytical support for senior management, clinicians, partner organisations, and NHS England, with emphasis on accurate data and timely reporting to support operational improvement.

Responsibilities include word processing, Excel data input, report formulation, and developing spreadsheets for diverse

Qualifications

• Word processing and data entry
• Ability to produce reports in Excel

Responsibilities

• Word processing and data input into Excel
• Formulation of reports for various audiences
• Developing spreadsheets for operational performance monitoring and assurance
• Answering calls and handling queries from stakeholders
• Occasional cover of interim team administration

Tools

Excel

Job description

Company: Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust

An exciting opportunity has arisen within the Discharge Team. We are seeking an enthusiastic, motivated and dynamic individual to join a specialised team providing information and analytical support to Senior Trust Management, Clinicians, Partner Organisations and NHS England.

Accurate and timely information is critical, providing administrative support which plays a vital role in supplying high quality information for operational improvement, monitoring and assurance.

The post holder will undertake word processing, data input into Excel, the formulation of reports and developing spread sheets to a variety of audiences. The role will require understanding of DTOC & D2A guidance; will involve generating reports to support the operational performance of the Trust and responding to queries from the department’s stakeholders

• Answering telephone calls, takingmessagesand takingappropriate actionasrequired

• Processing of D2A referrals

• Maintaining stationery stocks and ordering of other items for department

• Reporting of broken equipment toappropriate department.

• Use of email

• Compiling reports for department using Health of the Ward and Excel

• Occasional cover of Interim Team Administration.

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women’s, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

The post holder will undertake word processing, data input into Excel, the formulation of reports and developing spread sheets to a variety of audiences. The role will require understanding of DTOC & D2A guidance; will involve generating reports to support the operational performance of the Trust and responding to queries from the department’s stakeholders

Proud member of the Disability Confident employer scheme

Discharge Services Administrator | University Hospitals Dorset NHS Foundation Trust

Company: Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust

Salary: £25,760 - £27,476 PA Pro Rata

Hours: Full-time

Location: Bournemouth, BH7 7DW

Job type: Permanent

Posting date: 23 Oct 2026

Closing date: 22 Nov 2026

Summary

An exciting opportunity has arisen within the Discharge Team. We are seeking an enthusiastic, motivated and dynamic individual to join a specialised team providing information and analytical support to Senior Trust Management, Clinicians, Partner Organisations and NHS England.

Accurate and timely information is critical, providing administrative support which plays a vital role in supplying high quality information for operational improvement, monitoring and assurance.

The post holder will undertake word processing, data input into Excel, the formulation of reports and developing spread sheets to a variety of audiences. The role will require understanding of DTOC & D2A guidance; will involve generating reports to support the operational performance of the Trust and responding to queries from the department’s stakeholders

• Answering telephone calls, takingmessagesand takingappropriate actionasrequired

• Processing of D2A referrals

• Maintaining filing system

• Maintaining stationery stocks and ordering of other items for department

• Reporting of broken equipment toappropriate department.

• Use of email

• Photocopying

• Compiling reports for department using Health of the Ward and Excel

• Occasional cover of Interim Team Administration.

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women’s, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

The post holder will undertake word processing, data input into Excel, the formulation of reports and developing spread sheets to a variety of audiences. The role will require understanding of DTOC & D2A guidance; will involve generating reports to support the operational performance of the Trust and responding to queries from the department’s stakeholders

This advert closes on Friday 6 Nov 2026

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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