Healthcare Support Worker - Same Day Emergency Care

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust; Lower Blandford St Mary; On-site; GBP 33,000 - 34,000; Full time

Job summary

Healthcare Assistant in the Medical Same Day Emergency Care Clinic at Royal Bournemouth Hospital supports timely admission, assessment and treatment of patients, delivering high-quality, patient-centered care on a same-day basis. The role requires excellent interpersonal and communication skills and a commitment to treating patients, relatives and staff with dignity.

The position is full-time, primarily weekdays with occasional weekend shifts; base location is Royal Bournemouth Hospital with

Qualifications

• Excellent interpersonal and communication skills.
• Commitment to high standards of care.
• Approved care certificate required.

Responsibilities

• Assist with timely admission, assessment and treatment of patients.
• Support delivery of high-quality, patient-centered care.
• Ensure dignity and respect for patients, relatives and staff.

Skills

Interpersonal skills

Communication skills

Education

Care Certificate

Job description

Company: Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust

A Vacancy at University Hospitals Dorset NHS Foundation Trust.

An exciting opportunity has arisen for a Healthcare Assistant within the Medical Same Day Emergency Care Clinic.

The Health Care Assistant (HCA) in the Same Day Emergency Care (SDEC) clinic plays a crucial role in supporting the delivery of high-quality, efficient, and patient-centered care. The HCA is responsible for assisting with the timely admission, assessment, and treatment of patients, ensuring that they receive the necessary care within the same day.

Applicants are required to have excellent interpersonal and communication skills, a commitment to the provision of high standards of care to patients and the ability to treat all patients, relatives and members of staff with dignity and respect.

This is a full time position. The schedule will primarily be weekdays, with occasional weekend shifts as needed.

This role requires an approved care certificate.

Base Location: Royal Bournemouth Hospital with some shifts at Poole site until the full service move which is planned for early 2027.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women’s, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

This advert closes on Thursday 5 Nov 2026

Proud member of the Disability Confident employer scheme

Healthcare Support Worker - Same Day Emergency Care

Salary: £25,272 - £27,476 pa/pro rata Hours: Full-time Location: Bournemouth, BH7 7DW Job type: Permanent Posting date: 2 Nov 2026 Closing date: 2 Dec 2026

Summary

A Vacancy at University Hospitals Dorset NHS Foundation Trust.

An exciting opportunity has arisen for a Healthcare Assistant within the Medical Same Day Emergency Care Clinic.

The Health Care Assistant (HCA) in the Same Day Emergency Care (SDEC) clinic plays a crucial role in supporting the delivery of high-quality, efficient, and patient-centered care. The HCA is responsible for assisting with the timely admission, assessment, and treatment of patients, ensuring that they receive the necessary care within the same day.

Applicants are required to have excellent interpersonal and communication skills, a commitment to the provision of high standards of care to patients and the ability to treat all patients, relatives and members of staff with dignity and respect.

This is a full time position. The schedule will primarily be weekdays, with occasional weekend shifts as needed.

This role requires an approved care certificate.

Base Location: Royal Bournemouth Hospital with some shifts at Poole site until the full service move which is planned for early 2027.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women’s, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

This advert closes on Thursday 5 Nov 2026

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Proud member of the Disability Confident employer scheme