Discharge Flow Coordinator

Hampshire County Council; Andover; Hybrid; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Rewarding Work

Supportive Environment

Professional Growth

Competitive Benefits Package

Job summary

Hampshire County Council is recruiting a Discharge Flow Coordinator at Willow Court, Andover, to support timely hospital discharges and smooth transitions of care. The role focuses on coordinating patient journeys within Short-Term Services and ensuring the right support is in place at the right time.

You will work with a multidisciplinary team to deliver person-centred outcomes, build strong relationships with colleagues, families and partners, and thrive in a busy care environment.

Qualifications

• Strong organisational and planning skills.
• A proactive and solution-focused approach.
• Excellent communication and relationship-building abilities.
• A collaborative team player who works well with a range of stakeholders.
• Someone who thrives in a varied and fast-paced environment.

Responsibilities

• Coordinate individuals' journeys through Short-Term Services.
• Build effective relationships with colleagues, partners, families, and individuals.
• Support timely and well-managed discharges from hospital.
• Lead communication and problem-solving across multidisciplinary teams.
• Help ensure high-quality, person-centred outcomes.

Job description

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Job Reference: HCC625153

Salary Range: £28,697 - £31,573 per annum

Work Location: Willow Court, Andover

Contract Type: Permanent

Closing Date: 19 October 2026

The Role:

Join a dedicated service that helps older people, including those living with dementia, regain their independence following a hospital stay. As a Discharge Flow Coordinator, you'll play a key role in ensuring people receive the right support at the right time, working alongside a skilled multidisciplinary team to deliver positive outcomes and smooth transitions of care.

What you’ll do:

• Coordinate individuals' journeys through Short-Term Services.
• Build effective relationships with colleagues, partners, families, and individuals.
• Support timely and well-managed discharges from hospital.
• Lead communication and problem-solving across multidisciplinary teams.
• Help ensure high-quality, person-centred outcomes.

What we’re looking for:

• Strong organisational and planning skills.
• A proactive and solution-focused approach.
• Excellent communication and relationship-building abilities.
• A collaborative team player who works well with a range of stakeholders.
• Someone who thrives in a varied and fast-paced environment.

Take a look at our Candidate Pack for more information about the Discharge Flow Coordinator role, team and our values. The section ‘About you’ explains what specific knowledge, skills and experience we want you to tell us about.

• Rewarding Work: Make a real difference in the lives of our residents and know that you can help improve the quality of life of others and make a lasting impact on the lives of those you care for.
• Make a difference: Watch this short video to find out more about the important work our Older Adults Residential Teams do.
• Supportive Environment: Work in a friendly and collaborative team who feel proud of the work they do to support people in our community.
• Professional Growth: We invest in your future. With ongoing development opportunities, you’ll have the chance to enhance your skills and advance your career in the care sector.
• Competitive Benefits Package: Find more information here .

Applicants can expect to hear from us within two weeks of the advertised closing date.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK.

Other roles you may be searching for: Hospital Discharge Coordinator, Patient Flow Manager, Integrated Discharge Coordinator, Patient Navigator, Bed Flow Manager, Health and Social Care Coordinator

Values Based Recruitment:

We recruit for attitudes and values in Adults’ Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack.

This post is subject to a Criminal Records Check

Contact Details for an Informal Discussion:

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassign­men?t, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.