Discharge Care Co-ordinator

Frimley Health NHS Foundation Trust; Frimley; On-site; GBP 30,000 - 33,000; Full time

Job summary

Frimley Health NHS Foundation Trust is seeking a Discharge Care Coordinator to support safe and timely patient discharges within a 7-day service. The role requires strong communication with patients, families and professionals, and the ability to manage a varied workload in a busy hospital environment.

The successful candidate will coordinate discharge plans, work with a MDT, and ensure thorough documentation and information sharing. Weekend work may be required as part of a rota.

Qualifications

• Willingness to complete NVQ Level 4 in Health and Social Care within 2 years of appointment.
• Evidence of continuing professional development (CPD) up to NVQ Level 3.
• NVQ Level 4 Health and Social Care.
• Recent experience in an acute health or social care setting.
• Experience using health and social care IT systems.
• Knowledge of Gov.UK Hospital discharge service guide.

Responsibilities

• Support effective discharge planning for patients with complex health and social care needs across all clinical specialties.
• Coordinate safe, timely discharge pathways with the multidisciplinary team.
• Gather information, identify barriers to discharge and develop person-centred plans to promote smooth transitions of care.
• Use strong communication and problem-solving skills to manage priorities in a fast-paced environment.
• Maintain accurate documentation and support efficient information sharing.

Skills

Interpersonal skills

Knowledge of discharge policy

Community-based resources

Education

NVQ Level 4 Health and Social Care

CPD evidence up to NVQ Level 3

NVQ Level 4 Health and Social Care

Job description

Main area General Medicine Grade Band 4 Contract Permanent Hours Full time - 37.5 hours per week (Covering a 7 day service) Job ref 151-SF170

Site Elm Block Town Frimely Salary £29,812 - £32,715 per annum incl HCAS Salary period Yearly Closing 05/11/2026 23:59

Job overview

We are seeking a proactive and highly motivated individual to join the Discharge Team at Frimley Park Hospital as a Discharge Care Coordinator.

The post-holder will play a key role in supporting safe, timely, and well-coordinated patient discharges, working both autonomously and as an effective member of the multidisciplinary team.

The successful candidate will be enthusiastic, well organised, and able to manage a varied workload in a fast-paced environment.

Excellent communication skills are essential, as the role requires regular interaction with patients, families, and health and social care professionals to ensure discharge plans are clear, appropriate, and person-centred. Strong IT skills are also required to maintain accurate documentation, update electronic systems, and support efficient information sharing.

This is an exciting opportunity for someone who is committed to improving patient flow and contributing to high-quality, compassionate care.

Visa Sponsorship:
This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

Main duties of the job

• Support effective discharge planning for patients with complex health and social care needs across all clinical specialties at Frimley Park Hospital.
• Work closely with the multidisciplinary team to coordinate safe, timely, and appropriate discharge pathways, ensuring patients and families are fully informed and supported throughout the process.
• Liaise with health and social care professionals to gather relevant information, identify barriers to discharge and help develop person-centred plans that promote smooth transitions of care.
• Use strong communication and problem-solving skills to manage competing priorities and respond to challenges in a fast-paced environment.
• Work flexibly and independently while contributing positively to the wider discharge team, maintaining accurate documentation and upholding high standards of patient experience and service delivery.

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Detailed job description and main responsibilities

For further information regarding the role, please refer to the attached Job Description and Person Specification documents.

Person specification

Qualifications

• Willingness and commitment to complete NVQ Level 4 in Health and Social Care within 2 years of appointment.
• Evidence of current CPD including evidence of recent study at least to NVQ Level 3.
• NVQ Level 4 Health and Social Care.

Experience

• Recent experience of working in a acute health or social care setting.
• Experience of carrying out assessments considering the wishes of the individual and/or their carer.
• Experience of health and/or social care IT systems.

Skills & Knowledge

• Knowledge of legislation and policy that has shaped current health and social care provision e.g. Gov.UK Hospital discharge service guide.
• Evidence of good interpersonal skills with a wide range of people in a variety of situations and settings.
• Excellent knowledge of community-based resources.

Special Requirements

• Willingness to work weekends on a rota basis.
• Willingness to contribute to the training of others.

Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.

Our new organisational strategy - FHFT 2030 - sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values - Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation - we are creating a culture where our people can thrive and patients always come first.

We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.

We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Th rough our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.

Alongside estates' investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.

Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.