Disability Claims & Underwriting Specialist

Mercor; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Mercor is partnering with a leading AI lab to train frontier models on high-quality insurance reasoning data. We’re hiring Disability Claims & Underwriting Specialists to design realistic disability adjudication scenarios and evaluate model outputs against industry standards.

You’ll craft determinations, benefit calculations, and evidence summaries, then provide feedback to improve model behavior. Rolling applications and immediate start offered.

Qualifications

• 2+ years of professional experience in disability claims adjudication, disability underwriting, vocational rehabilitation, or leave and absence management.
• Experience with program types such as group short-term disability, group long-term disability, individual disability income, statutory disability, or life waiver of premium.
• Ability to weigh medical, occupational and financial evidence and articulate a defensible determination with documented rationale.

Responsibilities

• Design realistic scenarios involving short- and long-term disability claims, elimination periods, own-occupation and any-occupation definitions, residual and partial disability, offsets, recurrent disability and claim duration management.
• Create work products such as claim determinations, benefit calculations, medical and vocational evidence summaries, transferable-skills analyses, return-to-work plans and appeal decisions.
• Write "golden" reference responses at experienced disability-professional quality.
• Grade AI-generated responses against structured rubrics for definitional accuracy, evidentiary support, benefit-calculation correctness and procedural fairness.
• Identify misapplied disability definitions, unsupported functional conclusions, missed offsets, incorrect benefit math, and failures to document the administrative record.
• Provide written feedback the research team uses to improve model behavior.
• Participate in onboarding office hours and calibration sessions.

Skills

Disability claims adjudication

Disability underwriting

Vocational rehabilitation

Leave and absence management

Analytical writing

Job description

Mercor is partnering with a leading AI lab to train frontier models on high-quality insurance reasoning data. We’re hiring Disability Claims & Underwriting Specialists to design realistic disability adjudication scenarios and evaluate model outputs against industry standards.

You’ll craft determinations, benefit calculations, and evidence summaries, then provide feedback to improve model behavior. Rolling applications and immediate start offered.