Remote Disability Claims & Underwriting Specialist

Mercor; Greater London; Remote; GBP 50,000 - 80,000; Part time

Job summary

Mercor is partnering with a leading AI lab to train frontier models on high-quality insurance reasoning data. We're hiring Disability Claims & Underwriting Specialists to design realistic disability adjudication scenarios, evaluate model outputs, and ensure alignment with industry standards.

You will create determinations, evidence summaries, and return-to-work plans, and grade AI responses for accuracy and fairness. Immediate rolling start and flexible collaboration across teams.

Qualifications

• 2+ years of professional experience in disability claims adjudication, disability underwriting, vocational rehabilitation, or leave and absence management.
• Experience with at least one program type (e.g., group short-term disability, group long-term disability, individual disability income, statutory disability, or life waiver of premium).
• Understanding of contract definitions, elimination periods, offsets, pre-existing-condition provisions and maximum benefit periods to determine entitlement and duration.
• Ability to weigh medical, occupational and financial evidence and articulate a defensible determination with rationale documented.
• Strong written analysis, balanced judgment and high attention to detail.
• Ability to distinguish claim adjudication from treating-provider clinical decisions and from formal legal advice.

Responsibilities

• Design realistic disability claims scenarios including short- and long-term disability definitions, elimination periods, and duration management.
• Create determinations, benefit calculations, medical and vocational evidence summaries, return-to-work plans and appeal decisions.
• Write golden reference responses at experienced disability-professional quality.
• Grade AI-generated responses against rubrics for definitional accuracy, evidentiary support, and procedural fairness.
• Identify misapplied definitions, unsupported conclusions, missed offsets, incorrect benefit calculations, and documentation gaps.
• Provide written feedback to the research team to improve model behavior.
• Participate in onboarding office hours and calibration sessions.

Job description

Mercor is partnering with a leading AI lab to train frontier models on high-quality insurance reasoning data. We're hiring Disability Claims & Underwriting Specialists to design realistic disability adjudication scenarios, evaluate model outputs, and ensure alignment with industry standards.

You will create determinations, evidence summaries, and return-to-work plans, and grade AI responses for accuracy and fairness. Immediate rolling start and flexible collaboration across teams.