Director, Sales Strategy and Operations Leader (Cloud UKI)

Salesforce; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Strategy & Operations Director to lead their UKI Cloud Business. This role offers an exciting opportunity to partner with senior leaders, drive strategic initiatives, and enhance business operations. The ideal candidate will possess strong analytical and problem-solving skills, along with the ability to communicate effectively with stakeholders. Join a high-performance team that thrives on collaboration and innovation, and play a pivotal role in shaping the future of cloud sales in a fast-paced environment. This is your chance to make a significant impact and grow your career in a leading technology company.

Qualifications

• Strong analytical skills with a focus on data-driven decision making.
• Experience in leading cross-functional teams and driving business planning.

Responsibilities

• Analyze business health and present recommendations to senior leadership.
• Drive UKI Cloud strategy and manage team performance.

Skills

Analytical Skills

Problem Solving

Communication Skills

Team Collaboration

Project Management

Education

Bachelor's Degree in Analytics or Related Field

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Operations

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Sales Strategy and Operations is a critical function within Salesforce to drive profitable growth at scale, partnering with our senior leaders as trusted advisors. Some of the main topics covered are setting strategic business priorities to drive profitable growth, building and implementing long term GTM strategies, setting best-in class operational processes, systems and tools, owning cross-functional transformational projects end to end and driving change management processes to transform and scale the business in a standard way across countries, segments and clouds.

The Strategy and Business Operations team is a high-performance team critical to success for Salesforce. We are the source of growth, passion and drive for the Salesforce UKI business

We are looking for a Sales Strategy & Operations Director for our UKI Cloud Business to drive the next chapter in our growing market and act as trusted advisor for the SVP UKI Cloud Sales and the leadership team. The role will be supporting the SVP UKI Clouds and will be reporting into the Head of Sales Strategy & Operations UKI.

The successful candidate will be responsible for:

(1) Partnering with UKI SVP Cloud leader to drive and assess the business under a rigorous data-driven approach, interpreting KPIs and providing recommendation
(2) Drive UKI Cloud strategy, business planning and operations for Prime business (Digital, Tableau), and Specialist Cloud Sales (Slack, Service, Revenue Cloud, Commerce Cloud)
(3) Establish the governance for the UKI Cloud business (KPIs, reporting, QBRs, Cloud Boards, etc)
(4) Owning the business operational model and cadence (forecast calls, business reviews etc)
(5) Defining and implementing the right go-to-market approach (Segmentation, Planning, Headcount, Quotas)
(6) Delivering strategic projects to improve the business in the long-term
(7) Working to ensure people and resources are applied in an efficient and effective manner to meet delivery requirements
(8) Ensuring that the business follows defined procedures and comply with quality requirements

The work is sustained on a vast amount of sales data captured by the Salesforce Platform and discussions with key stakeholders across functions. The successful candidate will possess very strong analytical & problem solving skills, communication skills, strong work ethic and will want to learn and grow their career in a fast-paced environment.

Responsibilities

• Analyze the health of the business by interpreting key performance metrics and present recommendations to senior leadership. Drive root cause analysis and design recovery strategies

• Business Partner with SVP UKI Cloud Sales and Cloud AVPs to drive business plan and execution

• Manage team of ICs aligned to specific cloud portolios (e.g. Digital, Tableau, Specialists)

• Own regular business reporting and communication cadence with senior sales leaders

• Own the performance narrative for the business and craft executive communications with Senior Leaders

• Develop and present recommendations to senior management for strategic decision making

• Own and enhance data-sources and data reporting to gain scale and address new requirements

• Work cross‐functionally to drive the execution of go‐to‐market strategies

• Participate in key strategic projects and long-term transformational initiatives

• Become subject matter expert in customer facing meetings on How Salesforce Uses Salesforce
  

Desired Skills/Experience

• Strong work experience in a top consulting firm OR high tech company in a highly analytical role OR strategy department in a fast-paced growth company

• Solid problem solving skills: Demonstrated ability to structure complex problems, conduct data-driven analysis and come up with recommendations.

• Strong communication skills to translate results into easily digestible messages and executive presentations

• Experience of leading cross functional groups to drive business planning, business cadence and operations

• Experience of assisting and developing (multi-skilled) people

• Team player: highly collaborative style with strong networking skills across business functions

• Flexibility and ability to adjust on the fly to new demands; sense of urgency

• Assertiveness, directness, and a “company first” mentality

• High energy, autonomy and resilience with a “get it done” attitude

• Preferable but not mandatory: Bachelor degree in analytics field (Finance, Technology, Engineering, Business)

• Fluent in English

*LI-Y

Accommodations

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We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

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